Senior External Audit Coordinator #20-6129
The Senior External Audit Coordinator reports to the Senior
Manager, Audit-ERM, and is responsible for planning and executing
external audit activities (e.g., customer, regulatory audits,
program audits, audits performed by the Office of Personnel
Management and the Blue Cross BlueShield Association (BCBSA) of
Duties and Responsibilities
Under the general guidance of the Senior Manager, Audit-ERM:
Serve as the liaison between the external auditor and HMSA
operational and governance areas.
Gain an understanding of contractual and/or regulatory
requirements HMSA is subject to for each audit, which may include
performance guarantees or other measures.
Coordinate and schedule audits or examinations to be conducted
by auditors or regulatory examiners.
Obtain and evaluate the audit scope letter and requested
Process scheduling, system and building access requests and
communicate with internal business areas so that applicable
internal resources are made available based on the auditor's scope
Schedule entrance and exit meetings with appropriate levels of
Evaluate internal responses to requests to determine whether it
meets the auditor's request in an appropriate manner and level of
Ensure secure data transmissions between HMSA and the auditor
and provide materials in a manner that complies with HMSA's
security and privacy standards.
Ensure IA management is aware of all upcoming deliverables,
deadlines and possible issues/findings.
Monitor responsiveness and timeliness of requests for
information and meetings and follow-up with appropriate levels of
management if requests are untimely.
Work with external auditors to provide a summary of any external
audit findings to internal management and prepare Board-level
presentations as appropriate, and as information becomes
Maintain a current inventory of all applicable external audits
with a clear understanding of the current status of each.
Obtain and communicate audit responses for inclusion in audit
Post-audit, coordinate, track, report on and validate closure of
Perform risk-based compliance, operational and financial audits
and consulting projects for HMSA, its affiliates and subsidiaries.
Create and execute audit programs and consulting projects, report
findings and recommendations, and perform follow-up activities to
ensure that management has remediated findings in a timely manner.
Establish relationships with business and IT representatives in
order to provide solutions. Analyze critical business processes and
programs supporting the strategic initiatives and corporate
priorities of HMSA, its affiliates and subsidiaries. Identify areas
of significant risk to the organization.
Interview and conduct investigatory procedures on critical
business processes and programs by evaluating the adequacy of
control points, efficiency of processes and success criteria to
mitigate the risk of management failing to meet its corporate
Recommend improvements and corrective actions with meaningful
corporate-level impact to reduce the level of risk. Participate in
management discussions to improve business processes and control
structures. Recommend enterprise solutions that align with
corporate strategy and performance.
Report results to executive management and the Director of
Internal Audit. Advise senior management of the audit status and
problems on a regular basis. This role requires excellent oral and
written communication skills.
Assist in risk-based compliance, operational and financial
audits by performing detail testing and/or performing follow-up
activities to ensure management has remediated findings.
Assist with special reviews, risk management program activities
or consulting engagements at the request of management in a support
Maintain a keen awareness of external and internal business
initiatives, trends, issues and policies which may affect the
business of HMSA, its affiliates and subsidiaries. Maintain
requisite knowledge of audit and related fields by participating in
appropriate professional organizations and conferences, seminars,
Perform administrative duties such as preparing timesheets and
status reports, organizing and backing up files, participating in
planning, training and other departmental and organizational
Perform other tasks as assigned by the Senior Manager,
Exempt or Non-Exempt Exempt
Bachelor's degree and five years of related experience; or
equivalent combination of education and experience.
Effective verbal and written communication skills.
Strong interviewing, reporting and presentation skills.
Must be able to use discretion and judgment in all
Strong business analysis skills to analyze complex business
processes and solutions, identify key controls and identify
operating problems or non-compliance issues.
Familiarity with general internal audit issues.
Knowledge of common business, financial, operational and
Experience dealing in a regulated environment involving
compliance with federal, state and local laws and regulations.
Proficient working knowledge of Microsoft Office products.
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