HonoluluRecruiter Since 2001
the smart solution for Honolulu jobs

Customer Service Sales Representative - Inbound Sales

Company: SPECTRUM
Location: Waianae
Posted on: November 20, 2020

Job Description:

Our agents earn hourly base pay along with lucrative commission and incentives for a target hourly earnings of $22.60/hour or $47,000 annually. Our top performers have potential to earn even more. --- Hours: Must be available to work various shifts including Saturday, Sunday, Holidays, and split shifts. --- The purpose of Spectrum Customer Service Sales Representative is to maximize sales opportunities by effectively answering and handling inbound sales calls in an effort to acquire new residential customers, and solicit existing residential customers by selling them additional products and services. MAJOR DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS) Actively and consistently support all efforts to simplify and enhance the customer experience Establishes and maintains a high level of customer satisfaction, professionalism and courtesy during all sales transactions. Consistently meets or exceeds weekly and monthly sales activity goals by utilizing sound telephone based selling techniques. Responds to inbound sales calls promptly and efficiently, as outlined by the required call handling metrics, to include productive time, schedule adherence, handle time, after call work, etc. Effectively and efficiently sells products and services to prospective customers and maximizes additional revenue from existing customers by selling incremental products and services through use of recommended sales techniques. Identifies and maximizes upselling and cross selling sales opportunities. Able to learn and master order processing billing system regarding all aspects of new sales order entry, order inquiries, and other tools and functions as they relate to the inbound sales function. Fully understands and consistently demonstrates proficiency at explaining all products and services to existing and prospective customers. Acquires and demonstrates thorough knowledge of competitors--- pricing, packaging, products and services in an effort to discuss side by side comparisons of Charter---s and competitors--- products and services. Promotes and communicates current marketing campaigns and promotions. Works with other departments to resolve customer issues, as necessary Performs other duties as assigned. REQUIRED QUALIFICATIONS Skills/Abilities and Knowledge Ability to read, write, speak and understand English at a very high level Must have strong sales experience Able to work at any Spectrum location Proficient on the computer including a working knowledge of Windows and Word. Type 40 words per minute, use of telephone system, and ten-key adding machine. Must have excellent telephone etiquette, good persuasive, verbal, written and interpersonal communication skills Able to sell and handle all customer service inquiries through effective communication Knowledge of general office procedures, basic mathematics and bookkeeping, familiarity and use of computers Stable employment history EDUCATION High School diploma or equivalent RELATED WORK EXPERIENCE Minimum 3-6 months of either office, clerical, or customer service experience. WORKING CONDITIONS Has extensive outside contact with customers and the general public. Has no supervisory responsibilities. Computer, telephone, ten-key, cash register, photocopier, scanner, shredder, typewrite, and cable equipment such as converter box and modem; may use postage machine. Sitting for long periods of time. Typing and reading on computer and data entry on ten-key May lift and carry converters (8 lbs.) Communicating by either e-mail, over the telephone, and/or in-person with customers. Extended use of telephone headset and ear piece.

Keywords: SPECTRUM, Honolulu , Customer Service Sales Representative - Inbound Sales, Other , Waianae, Hawaii

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Licensed Therapist for Online Counseling
Description: Private practice with no doors and no overhead. Join the world's largest online counseling platform. We provide the marketing, the technology, and the additional income. You provide the professionalism, (more...)
Company: BetterHelp
Location: Pearl City
Posted on: 11/27/2020

Massage Therapist Careers - Honolulu, HI Area
Description: You put your heart and soul into your work. You deserve a career that cares for you. If you share our commitment to helping people feel their best through total body care, we'd like to get to know you (more...)
Company: Massage Envy
Location: Ewa Beach
Posted on: 11/27/2020

Tax Professional - CPA, Enrolled Agent or Attorney - Remote
Description: Overview If you are a highly motivated individual with an active unrestricted
Company: Intuit
Location: Honolulu
Posted on: 11/27/2020


Dental Assistant
Description: JOB TITLE: Dental Assistant I REPORTS TO: Practice Manager FLSA: Non-Exempt Welcome to Preventistry We are revolutionizing oral health for everyone by redefining prevention and care. A more effective (more...)
Company: Advantage Dental
Location: Wahiawa
Posted on: 11/27/2020

Licensed Therapist for Online Counseling
Description: Private practice with no doors and no overhead. Join the world's largest online counseling platform. We provide the marketing, the technology, and the additional income. You provide the professionalism, (more...)
Company: BetterHelp
Location: Kaneohe
Posted on: 11/27/2020

Licensed Practical Nurse (LPN), Home Health
Description: While the world is cautioned to stay home in response to the Coronavirus COVID-19 pandemic, BAYADA s mission to safely keep people there has never been more important. Without home care, our (more...)
Company: BAYADA Home Health Care
Location: Honolulu
Posted on: 11/27/2020

Registered Nurse (RN) - Home Health
Description: While the world is cautioned to stay home in response to the Coronavirus COVID-19 pandemic, BAYADA s mission to safely keep people there has never been more important. Without home care, our clients (more...)
Company: BAYADA Home Health Care
Location: Honolulu
Posted on: 11/27/2020

Dental Assistant I
Description: JOB TITLE: Dental Assistant I REPORTS TO: Practice Manager FLSA: Non-Exempt Welcome to Preventistry We are revolutionizing oral health for everyone by redefining prevention and care. A more effective (more...)
Company: Advantage Dental
Location: Wahiawa
Posted on: 11/27/2020

Dental Assistant
Description: JOB TITLE: Dental Assistant II REPORTS TO: Practice Manager FLSA: Non-Exempt Welcome to Preventistry We are revolutionizing oral health for everyone by redefining prevention and care. A more effective (more...)
Company: Advantage Dental
Location: Wahiawa
Posted on: 11/27/2020

Licensed Mental Health Counselor/Therapist for Online Therapy
Description: Private practice with no doors and no overhead. Join the world's largest online counseling platform. We provide the marketing, the technology, and the additional income. You provide the professionalism, (more...)
Company: BetterHelp
Location: Honolulu
Posted on: 11/27/2020

Log In or Create An Account

Get the latest Hawaii jobs by following @recnetHI on Twitter!

Honolulu RSS job feeds