Residential Telesales Representative
Company: SPECTRUM
Location: Haleiwa
Posted on: January 12, 2021
|
|
Job Description:
POSITION SUMMARY The Spectrum Residential Telesales
Representative position is an Outbound Telemarketing Sales position
within the Spectrum Residential team. Individuals in this position
are responsible for understanding Spectrum Residential products and
services (Internet, Voice & Video) for the purpose of selling to
new acquisition prospects and upselling existing Spectrum
Residential customers via outbound calling in a call center
environment. MAJOR DUTIES AND RESPONSIBILITIES Effectively sell
Charter products and services to new and existing prospects
Consistently achieve a monthly sales quota by adding new lines of
service (Primary Service Units; PSUs). Meet established activity
targets and key performance indicators, including outbound calls
per day, follow up calls, quotes sent, sales, and connects, etc.
Handle all prospects with courtesy and professionalism; Establish
and maintain a high level of prospect satisfaction in all
interactions. Act as a product consultant when promoting,
recommending and selling the value of Spectrum Business products
and services. Inform prospects of our product pricing model and
Spectrum Business? competitive advantage compared to other service
providers. Effectively balance new lead generation versus follow up
efforts. Create a strong follow up plan that will allow for greater
efficiency and increased sales conversion rates. Ensure database
information is accurate and complete. Perform other duties as
requested. REQUIRED QUALIFICATIONS Skills/Abilities and Knowledge
Ability to communicate orally in a clear, concise and professional
manner. Ability to listen and interpret the needs of the prospect.
Ability to conduct a needs analysis (consultative approach),
overcome objections, develop a strong sales pitch and effectively
close sales. Ability to show proper judgment and initiative.
Ability to manage multiple prospects, pay close attention to
detail, respond quickly to changing business needs and prioritize
and organize effectively even when volume and workload exceed
expectations. Ability to effectively use and multi task with a
personal computer; utilize job-specific software applications (eg,
CSG, ICOMS, Salesforce, survey software) and other office equipment
such as telephone/dialer, headset, copier, fax and calculator. Must
effectively work independently as well as with others Knowledge of
commercial internet, video and data and telephone products and
services. Proficient in MS Office and related software
applications. Education High School Diploma/GED or equivalent.
Related Work Experience 2+ years: Customer Service and/or
Telecommunication Sales Experience 1+ years : ICOMS and/or CSG work
experience, or experience with similar billing software. WORKING
CONDITIONS Office work environment where employee may need to be
seated for long periods of time while using a telephone headset and
computer. Exposure to moderate noise levels. For more information
on Spectrum's benefits, please click here .
Keywords: SPECTRUM, Honolulu , Residential Telesales Representative, Other , Haleiwa, Hawaii
Click
here to apply!
|
Didn't find what you're looking for? Search again!
Other Other JobsSenior Systems Engineer - NC3 Description: RESPONSIBILITIES:Kforce has a client in search of a Senior Systems Engineer - NC3 in Honolulu, HI. Key Tasks: Work independently to provide NC3 Enterprise and NC3 systems expertise to leadership Build (more...) Company: Kforce Technology Location: Honolulu Posted on: 01/23/2021 Cyber Lead Description: Business Group Highlights Defense The Defense group supports the Department of Defense DoD mission to keep our homeland and its citizens safe. We provide solutions to improve the Nation's defense by (more...) Company: Perspecta Location: Aiea Posted on: 01/23/2021 Delivery Driver - No Experience Needed Description: Job DescriptionYour time. Your Goals. What is DoorDash Available in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, (more...) Company: Doordash Location: Waimanalo Posted on: 01/23/2021 CITY & COUNTY OF HONOLULU Description: City and County of Honolulu The Best Place to Live and Work... APPLICATIONS AVAILABLE Company: C&C DEPT OF HUMAN RESOURCES Location: Honolulu Posted on: 01/23/2021 Work From Home Transcription - Law Enforcement Audios Description: Net Transcripts is looking for many vendors / independent contractors who have experience transcribing audio content of criminal investigations, court proceedings, law enforcement interviews, jail calls, (more...) Company: Net Transcripts Location: Honolulu Posted on: 01/23/2021 Delivery Driver - No Experience Needed Description: Job DescriptionYour time. Your Goals. What is DoorDash Available in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, (more...) Company: Doordash Location: Kailua Posted on: 01/23/2021 Business Development Representative Description: At ProService Hawaii, we empower local businesses to succeed by offering a wide range of solutions to help employers hire, retain and manage their employees. As Hawaii's leader in HR outsourcing and administration (more...) Company: ProService Hawaii Location: Honolulu Posted on: 01/24/2021 Touro University Worldwide Description: DISCOVERING YOUR PASSION TAKES TIME. DON'T WASTE ANOTHER MINUTE. br br Touro University Worldwide is the premier online university offering superior and cost-effective Company: Touro University Worldwide Location: Honolulu Posted on: 01/24/2021 Physician / Neurology - Pediatric/Child / Hawaii / Locum tenens / Pedi Description: Thank you for taking the time to explore this opportunity.We are a full service recruiting firm based in California and represent a wide variety of Company: Pacific Companies. Location: Honolulu Posted on: 01/24/2021 Supplement Your Income - Shop and Deliver Description: Job DescriptionFULL-SERVICE SHOPPER Why shop and deliver with Instacart Instacart is the North American leader in grocery delivery. We strive to help make grocery delivery effortless, affordable, and (more...) Company: Instacart Shoppers Location: Honolulu Posted on: 01/23/2021 |