Remote Senior Loan Advisor
Company: Freedom Mortgage
Location: Honolulu
Posted on: January 12, 2021
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Job Description:
Remote Senior Loan AdvisorThe Senior Loan Advisor is a customer
focused, inside sales position within the Call Center. Will be
responsible for both in-bound and out-bound calls through marketing
campaigns. Will conduct the initial pre-qualification phone screen,
and prepare the loan application and necessary documentation. Will
provide high quality service to both internal and external
customers by selecting the best options and taking ownership to
resolve problems and meet customer needs. Essential Job Functions:*
Analyzes applicant information to determine whether the client is
likely to qualify for the desired loan program.* Assists customers
in choosing the proper program that best fits their needs and takes
the initial loan application.* Provides guidance on the risks and
benefits of the different programs available to the client.
Explains and communicates the terms of each product and ensures
that all of the required documents and disclosures are signed and
returned in a timely manner.* Builds relationships with both
internal and external customers.* Is responsive to customer needs
and expectations.* Exhibits professionalism and takes pride in work
when dealing with the customers.* Utilizes Freedom Mortgage
training materials, reference tools and other resources to provide
accurate and up-to-date loan program/policy information to both
external customers and internal business partners.* Ensures
exceptional customer experience by overseeing the loan process from
origination to close and providing on-going communication to
customers and business partners.* Oversees and ensures successful
completion of all assigned Mortgage Loan Officer Training
activities.* Understands and complies with requirements of
applicable federal and state laws and regulations.* Adheres to
shift requirements.* Actively seeks to develop self to next level
(Executive Loan Advisor).* Has excellent communication skills and
is clear and concise when speaking with customers.* Continually
meets and/or exceeds the Sales KPI's set by Management for
Productivity and QA.To perform this job successfully, an individual
must be able to perform each--essential function--satisfactorily.
The requirements listed below are representative of the knowledge,
skill, and/or ability required. Reasonable accommodations may be
made to enable individuals with disabilities to perform
the--essential functions--of the job.* Self-starter, goal oriented
sales professionally who is focused on providing the highest level
of customer service to our customers.* Developing knowledge of the
mortgage industry, products, lending practices, and regulatory
guidelines* Strong negotiation and--time management skills*
Excellent communication skills, both verbal and written* Computer
skills with ability to learn loan origination system and automated
underwriting systems.Education and/or Experience: * Bachelor's
degree (B.A.) from four-year College or University preferred* 3 or
more years of mortgage sales experience as a Loan Officer in a
direct to consumer setting* Proven track record of exceptional
performance* Extensive knowledge of all mortgage products and
experience selling broad range of mortgage products (Purchase,
Conventional, Gov't)* At least 5 active state licenses or prior
work as a mortgage loan originator in a banking call
centerCertificates, Licenses, Registrations:* Must have NMLS and
SAFE, UST preferred.* At least 5 active state licenses or 1 active
state with experience as a mortgage loan originator in a banking
call center#CB-CP#LI-CP1Founded in Mount Laurel, NJ in 1990,
Freedom Mortgage has since grown into one of the largest and
fastest-growing privately owned full-service residential lenders in
the USA. Licensed in all 50 states, Washington D.C., Puerto Rico
and the Virgin Islands, Freedom Mortgage has over 5000 employees
nationwide, proudly servicing $225.6 billion, and is still
growing.Our mission is to foster homeownership in America. Freedom
is a leader in VA mortgage lending and is one of the mortgage
industry's largest philanthropic supporters of the USO and military
families through its Team Freedom Cares philanthropic arm.
Locations include suburban Philadelphia and Fishers, IN, two
regions where we were named Top Workplaces. We also have large
operating centers countrywide, including these desirable markets:
Beaverton , OR; Boca Raton, FL; Columbia, MD; Jacksonville, FL;
Melville, NY; Plano, TX; San Dimas, CA; Tempe, AZ; Troy, MI and
Woodbridge, VA.If you seek a sense of community, top training,
opportunity for advancement, a comprehensive benefits package and
reward and recognition program, look no further.Freedom Mortgage
Corporation is an Equal Opportunity Employer committed to workforce
diversity. Qualified applicants will receive consideration without
regard to age, race, color, religion, gender, sexual orientation,
national origin, or their status as a protected veteran or an
individual with disabilities. Local applicants encouraged to apply.
Employment contingent upon successful completion of background
investigation. Smoke-free workplace. Drug-free work environment.
Excellent benefits package including medical, dental, vision and
401(k). All resumes are held in confidence. Only candidates whose
profiles closely match requirements will be contacted during this
search. LENDER NMLS ID:2767 Equal Opportunity Employer-
Minorities/Females/Disabled/Veterans
Keywords: Freedom Mortgage, Honolulu , Remote Senior Loan Advisor, Other , Honolulu, Hawaii
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