Director, Agile Coach (Salesforce)
Posted on: May 3, 2021
Taking care of our customers, our communities and each other.
Thats the Travelers Promise. By honoring this commitment, we have
maintained our reputation as one of the best property casualty
insurers in the industry for over 160 years. Join us to discover a
culture that is rooted in innovation and thrives on collaboration.
Imagine loving what you do and where you do it.
Job Description Summary
Travelers is seeking an Agile Coach to join our organization to
help grow and transform our Agile landscape. Individual will guide
multiple teams on Agile principles and practices, demonstrate
courage to challenge and advise teams and stakeholders, including
senior leadership, enable teams to realize objectives and deliver
on KPIs, and assess and enhance Agile maturity of teams.
Primary Job Duties & Responsibilities
As a servant leader and change agent, coach, inspire and mentor
teams on Agile principles, values and practices while role modeling
Travelers' leadership behaviors.
Facilitate and reinforce Agile practices for multiple teams
working toward common business outcomes, including backlog
refinement and prioritization.
Understand and support implementation of metrics to optimize
delivery of KPIs through the assessment of responsiveness, quality,
productivity, and customer and business value.
Support multiple Agile teams to ensure progress toward
objectives, goals and commitments. Guide assigned Agile teams to
deliver the required product increments.
Actively raise observed issues and remove impediments; resolve
conflicts within and across teams. Anticipate challenges, identify
risks, and recommend mitigations and solutions.
Continuously assess the Agile maturity of teams and individuals
at all levels of leadership, educating and mentoring to address
Participate in both the internal and external Agile community to
stay abreast of challenges, leading practices, and emerging trends;
utilize learnings in furthering the effective use of Agile
practices at Travelers.
Facilitate open communication among teams and stakeholders;
promote positive team dynamics to ensure members collaborate and
work effectively within and across teams.
Use coaching techniques that increase collaboration,
transparency and promote a culture of experimentation and
Education, Work Experience, & Knowledge
Bachelors degree preferred.
3 years of Agile experience preferred with a track record of
leading teams to higher Agile maturity.
3 years of experience as a coach preferred.
2 years of experience championing organizational change
3 years of experience implementing Agile principles and
practices in different cultures and environments preferred.
Job Specific Technical Skills &
Agile Mindset: Embody Agile core values of openness, courage,
respect, focus, and commitment. Infuse Agile principles, practices
and methodologies to achieve team success.
Execution & Delivery: Experience in managing complex tasks
cutting across multiple teams and programs; Capable of overseeing
multiple scrum teams in geographically distributed environment
Change Agent: Expert change leadership skills including the
ability to create an inclusive environment, manage conflict and
develop solutions to mitigate risk.
Coaching: Ability to utilize tailored coaching techniques to
inspire individuals and teams to perform at a higher level.
Influence: Ability to influence behaviors of leaders at all
levels and without traditional hierarchy.
Servant Leadership: Foster an environment where individuals
thrive as empowered and equal members of a team.
Communication: Ability to communicate thoughts, concepts,
practices effectively at all levels, adjusting as needed to a
Collaboration: Expertise working with others in a
cross-functional multi-team environment.
Continuous Improvement: Demonstrate a commitment to continually
improve, share learning with others and encourage team
Travelers is an equal opportunity employer. We value the unique
abilities and talents each individual brings to our organization
and recognize that we benefit in numerous ways from our
If you have questions regarding the physical requirements of
this role, please send us an email (TAPHYREQ@travelers.com) so we
may assist you.
Travelers reserves the right to fill this position at a level
above or below the level included in this posting.
Keywords: Travelers, Honolulu , Director, Agile Coach (Salesforce), Other , Honolulu, Hawaii
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