wavespace Foundry - Workshop Designer/UX Researcher Senior
Company: EY
Location: honolulu
Posted on: May 3, 2021
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Job Description:
wavespace Foundry - Workshop Designer/UX Researcher Senior Core Business Services Requisition # UNI00G13 Post Date Mar 10, 2021 EY delivers unparalleled service indigital transformation, big
data, data science, and digital analytics built ona blend of
custom-developed methods related to customer analytics,
datavisualization, and optimization. We leverage best practices and
a high degreeof business acumen that has been compiled over years
of experience to ensurethe highest level of execution and
satisfaction for our clients. At EY,our methods are not tied to any
specific platforms but rather arrived at byanalyzing business needs
and making sure that the solutions delivered meet allclient
goals. We help our clients transform.Together we are changing the way
they interact with their Customers, Employeesand Partners alike. We
are modernizing their applications, creating new onesand driving
business efficiency across their ever-changing platform and
channelinfrastructures. Everything we do centers around this simple
story. The opportunity As a member at EY wavespace (EYs innovation center), you will
have theopportunity to work with global clients to understand and
address some of theirlargest and most complex performance
challenges, and ultimately improve anddrive sustainable business
results. We enable organizations to identify andaddress their most
critical issues, ranging from strategic direction andalignment,
digital disruption and organizations responses to the pace of
changewhether technological, political or societal in nature.
Whilst the nature ofour work focuses on the design and facilitation
of collaborative events, thecompetencies required is a diverse and
challenging blend of logical problemsolving, Innovative thinking,
political astuteness. Exemplar communicationskills, psychology, an
open and inquisitive mind and a fundamental desire toenable the
capabilities of others to reach resolutions. In terms of
skillsfacilitation is grounded in a number of methodologies of
which design thinkingis core but equally critical are project and
program management, changemanagement and a depth of understanding
across the entire consulting valuechain. While not critical across
all sectors a current and relevant level ofexperience and knowledge
of client and industry issues is crucial. It is anticipated that this rolewill need to engage with team
members as well as unfamiliar groups who areoperating under high
pressure and create the environment and framework thatempowers them
to rapidly understand challenges, identify options for
potentialresolution and to steer them towards an appropriate set of
action orientedoutcomes. This role is for wavespace Foundryoffering. Foundry serves as an
accelerator or incubator for clients. Itstandardizes the process
for ideating, incubating, launching growth-focusedproducts /
services / businesses. Foundry leverages workshop-based
approachalong with design thinking, lean startup and agile
methodologies. Anentrepreneurial, customer-centric and iterative
mindset is critical to thesuccess of this role. Your key responsibilities We are looking for a Senior workshopdesigner and UX researcher
who will be responsible for advising our clients toreshape and
transform their businesses in order to deepen customerrelationships
and improve overall business performance. While the
individualassignments will vary depending on client needs, you
should expect to beresponsible for a wide range of strategic
activities which will likely include: Engage directly with client stakeholders and executivesto help
define their vision, strategy, and roadmap, with supportingbusiness
case. Analyze existing platforms, tools, and processes in theclients
ecosystem, and recommend innovative, implementable solutions
asappropriate based on business and customer needs. Plan and facilitate client workshops around vision,innovation,
and design. Assess client operating models, identifying gaps, andmaking
recommendations for future improvement. Define strategy and design for customer experience,working
closely with user experience (UX) design team members to
devisestrategic solutions based on stakeholder interviews, research
analysis,persona creation, user needs, journey maps, and business
requirementsdefinition. Generate new business opportunities. Develop andmaintain
long-term client relationships and networks. Developrelationships
with team members across all EY practices to serve clientneeds Skills and attributes for success Experience in leading/supporting Google design sprints Experience building and scaling startups OR experienceworking
for accelerators / VC / leading technology firms Experience building successful B2B / B2C products Experience in management consulting To qualify for the role you musthave 3-5 years professional experience Demonstrated skills in design thinking Experience designing and delivering innovative,interactive
workshops Demonstrated skills in conducting UX research toidentify
customer pain points, unmet needs, etc About EY As a global leader in assurance,tax, transaction and advisory
services, we hire and develop the most passionatepeople in their
field to help build a better working world. This starts with
aculture that believes in giving you the training, opportunities
and creativefreedom to make things better. So that whenever you
join, however long youstay, the exceptional EY experience lasts a
lifetime. If you can confidently demonstratethat you meet the
criteria above, please contact us as soon as possible. Join us in building a better workingworld. Apply now. EY provides equal employment opportunities to applicants
and employees without regard to race, color, religion, age, sex,
sexual orientation, gender identity/expression, national origin,
protected veteran status, disability status, or any other legally
protected basis, in accordance with applicable law.
Keywords: EY, Honolulu , wavespace Foundry - Workshop Designer/UX Researcher Senior, Other , honolulu, Hawaii
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