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Merchandiser/Trainer Honolulu (Delicatessen Services Co., LLC)

Company: Boar's Head Provisions Co., Inc.
Location: Waipahu
Posted on: June 7, 2021

Job Description:

Hiring Company:

Delicatessen Services Co., LLC


The Merchandiser/Trainer plays a key role in developing new customer relationships while maintaining service levels with existing customer base and is responsible for customer deliveries, warehouse operations, and in-store activities for our retail and foodservice customers. We are looking for individuals with a passion for providing excellent customer service and excel working both independently and as a member of a team. This role requires a flexible schedule with occasional weekend work and start times as early as 4 am.

Job Description:

Essential Functions

Brand Artist

  • Itemized check in of delivered goods with customer representative
  • Complete bi-weekly customer inventory
  • Create bi-weekly orders based on established inventory levels
  • Pull credits, create out of date memos, and issue customer credits
  • Complete merchandising resets and recommend opportunities for cross merchandising

Brand Coach

  • Complete 1 on 1 training with customer's employees including exceptional customer service, product knowledge, product parings, slicing technique, etc.
  • Complete assigned Go-Spot-Check missions

Brand Steward

  • Delivery of perishable goods to customers
  • Monitor truck maintenance schedule and coordinate necessary maintenance

Brand Advisor

  • Continuously cultivate relationships with customer by actively engaging with deli management and personnel to understand their customer base, evolving product or training needs, and specific opportunities/challenges

Brand Concierge

  • Build awareness of our premium delicatessen products by engaging consumers through product sampling


  • Complete additional activities or special projects as assigned

Minimum Requirements

Job Requirements

  • High school diploma or equivalent; including basic math and reasoning
  • Ability to speak and read English
  • 1+ years of experience as Brand Associate or 3 years of experience in a customer service, sales, warehouse or similar role
  • Successful mastery of Brand Associate essential functions and requirements
  • Valid driver's license and clean driving record
  • Basic computer skills

Physical Requirements

  • Ability to stand for a minimum of 4 hours
  • Ability to bend, twist, reach, climb, stoop, kneel, crouch, and crawl
  • Ability to lift or carry objects weighing up to 50 lbs; push or pull objects up to 600 lbs.

Working Conditions

  • Ability to work in a refrigerated/freezer environment

Training and Certification Requirements (Will provide)

  • Product knowledge and customer service
  • Company history
  • ServSafe certification
  • Deli Operations
  • Slicer use, maintenance, and cleaning
  • Deli scale operation and sanitation
  • Proper slicing technique, product wrapping and handling

  • DOT compliance and Safe Driver training


Waipahu, Hawaii

Time Type:

Full time


Hawaiian Island Provisions

Keywords: Boar's Head Provisions Co., Inc., Honolulu , Merchandiser/Trainer Honolulu (Delicatessen Services Co., LLC), Other , Waipahu, Hawaii

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