Posted on: June 7, 2021
Clerk ensures accuracy of controls for linen inventories and par
levels. Monitors daily sales, purchases, requisitions and
consumption to produce a daily inventory status report. Identifies
miscellaneous pricing and control issues. Assists in production
process as needed. Oversees monthly inventory, reconciles accounts,
implements and monitors policies for inventory control and
communicates with customers. Trains, supervises, schedules and
assists in evaluating staff.
What will I be doing?
Answers and logs all incoming
calls in a prompt and courteous manner. Responds in a timely manner to
guest requests for items such as an iron, safety instructions,
assistance, direction, and/or other information as
requests and follows through to the proper personnel. Maintains a constant room status
(ready line) to the Front Office
Prepares daily and weekly payroll
reports for the housekeeping staff, accurately recording hours
worked to ensure proper payments and daily assignment sheets for
room attendants. Posts
departmental work hours in department time sheets.
Maintains inventory of
complimentary guest items, ensuring that items are returned,
inventory amenities and supplies. Prepares requisitions as
- Maintains and retrieves, files and stores at levels up to 6
feet high, departmental records, and files, weighing up to 50 lbs.
such as attendance records, daily worksheets, etc.
Any combination of education and
experience that provides the required knowledge, skill and
ability. High school
Previous clerical experience
Basic knowledge of MS word and excel
LICENSES OR CERTIFICATES
CPR certification/First Aid training
All team members must maintain a
neat, clean and well-groomed appearance (specific standards
Ability to speak another language in
addition to English is preferred, with Japanese being the most
SPECIFIC JOB KNOWLEDGE, SKILL AND
What are we looking for?
The individual must possess the
following knowledge, skills and abilities and be able to explain
and demonstrate that he or she can perform the essential functions
of the job, with or without reasonable accommodation.
Ability to access and accurately
input information into a moderate computer system using word and
data spreadsheet processing software.
Basic mathematical and calculator
skills necessary to prepare mathematical calculations without
Ability to read, write, speack and
understand the English language sufficient to communicate with
employees, staff and guests and perform all essential job
Ability to effectively deal with
employee concerns in a friendly and positive manner. This involves listening to the
nature of the concern, demonstrating empathy with the customer and
providing positive and proactive solutions.
Ability to sit for long periods of
Ability to input 35 words per
Must have excellent telephone
Ability to grasp, lift and/or
carry a maximum of 50 lbs.
Ability to lift, bend, stoop,
walk, push/pull to retrieve and re-file various binders and files
at levels up to 6 feet high and stand for extended periods of
Since being founded
in 1919, Hilton has been a leader in the hospitality industry.
Today, Hilton remains a beacon of innovation, quality, and success.
This continued leadership is the result of our Team Members staying
true to our Vision, Mission, and Values. Specifically, we look for
demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look
for the demonstration of the following key attributes:
What will it be like to work for Hilton?
- Customer Focus
Hilton is the
leading global hospitality company, spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay
suites and mid-priced hotels. For nearly a century, Hilton has
offered business and leisure travelers the finest in
accommodations, service, amenities and value. Hilton is dedicated
to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision “to fill the earth
with the light and warmth of hospitality” unites us as a team to
create remarkable hospitality experiences around the world every
day. And, our amazing Team Members are at the heart of it
Keywords: Hilton, Honolulu , Housekeeping Clerk, Other , Honolulu, Hawaii
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