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Universal Banker II (Main Branch)

Company: Central Pacific Bank
Location: Honolulu
Posted on: June 10, 2021

Job Description:

Position Functions:

Universal Bankers are able to perform sales, servicing and operational functions in a branch. Assist in managing an assigned portfolio of High Value Clients (HVC) to build and retain customer relationships. Identifies potential customer banking needs and cross-sells other bank products and services; refers customers to specialist as appropriate. Responsible for meeting assigned operational, cross-sale and referral goals. Participates and supports the branch management team with ongoing coaching and development activities. Opens all types of consumer and business deposit and loan products; accepts and closes secured and unsecured consumer loan and personal lines of credit applications. Certified to accept and close home equity lines of credit and loans.

The Universal Banker II works on assignments that are complex in nature (problem resolution, NSF decision, balancing branch, audit, safety and soundness). Function as a team leader when required. Considerable judgment and initiative required.

Performs all duties and interacts with internal and external customers in a manner aligned with the Company's Core Values of Teamwork, Integrity and Exceptional Services (TIES); Customer Experience Competencies of Customer Interaction, Empowerment and Ownership; and Basic Skills of Listening, Oral Communication, Written Communication, Action Orientated, Thoroughness, Problem Solving.

Minimum Qualifications:

Education:

  • Bachelor's Degree from an accredited university. Relevant work experience may substitute for the degree requirement.

Experience:

  • 2+ years of branch/bank operations experience and sales of retail financial products.
  • 1+ year(s) of experience explaining credit products, accepting/closing consumer and business loan applications.

Licenses and Certifications:

  • Registration with the Nationwide Mortgage Licensing System & Registry (NMLS) is required prior to performing any duties of a Mortgage Loan Originator (MLO), if applicable.
  • Notary Public commission preferred.

Physical Requirements & Working Conditions:

  • Must be able to move and lift items up to 20lbs and perform other light physical work.
  • Must be able to operate standard office equipment, including phone, personal computer, copier, etc.
  • Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions.
  • Must be able to read and understand bank-related documents.
  • Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Keywords: Central Pacific Bank, Honolulu , Universal Banker II (Main Branch), Other , Honolulu, Hawaii

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