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Manager Marketing- In House

Company: Hilton Grand Vacations
Location: Honolulu
Posted on: July 21, 2021

Job Description:

Job Description

At Hilton Grand Vacations, our commitment to excellence is recognized and celebrated by some of Hawaii’s best accolades, including the recent award for Top Vacation Timeshare in Oahu in Hawaii Magazine’s 2021 Reader's Choice Awards.

What will I be doing?

As a Marketing Manager you would be responsible for executing your position's responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following tasks to the highest standards:

  • Collaborate with the marketing teams as well as the sales leaders to drive efficiencies and increase revenue.
  • Responsible for developing and leading site initiatives for the marketing team in achieving targeted sales and service.
  • Responsible for staffing and leading their group of talent, including training, communicating, mentoring and coaching in order for the team to reach maximum performance.
  • They are the primary contact for both internal and external customers relating to activities and proficient within their region/site of the local events, attractions, partnerships, restaurants and on/off-site activities.
  • Develop and maintain reports to supervise performance of the marketing team, as well as the individual performance levels of its Club Coordinators.
  • Report department performance to management as well as the performance of programs, incentives and staff.
  • Hold individual monthly performance reviews in partnership with team members and team leaders.
  • Handle cases where performance is below minimum standard according to marketing policy, and in conjunction with Human Resources guidelines.
  • Other duties and tasks as assigned by management.

Why do Team Members Like Working for us!

  • Competitive earnings package
  • Excellent health care options (medical, dental, and vision that encourage preventative care)
  • Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation
  • All new Team Members are automatically enrolled in the HGV Retirement Savings Plan
  • Our Go Hilton Team Member Travel Program offers accommodations at deeply discounted rates and 50% off at participating hotel-operated restaurants. Pass the savings on to family and friends since HGV allows you to share additional discounted room nights.
  • And so much more!
Qualifications

What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this role optimally, you possess the following minimum qualifications and experience:

  • 1 year of people management and/or experience advising a team in a sales or marketing environment.
  • 1 year of timeshare experience.
  • Ability to effectively manage people and scheduling for a large team.
  • Intermediate proficiency with Microsoft Word, Excel and Outlook.
  • Skilled in interpersonal skills as well as oral and written communication.
  • Strong organizational skills to run multiple duties in a fast-paced work environment while meeting deadlines.
  • Proven track record of resolving customer service issues or owner service issues.
  • High school diploma or equivalent
  • Ability to work a flexible schedule to include evenings, weekends and holidays.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • 2+ years of people management experience and/or experience advising a team in a sales or marketing environment.
  • Timeshare marketing experience with Hilton Grand Vacations.
  • Ability to speak, read, write Japanese language.
  • BA/BS/Bachelor's Degree.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Keywords: Hilton Grand Vacations, Honolulu , Manager Marketing- In House, Other , Honolulu, Hawaii

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