Travel Clerk NF-02

Company: Army Installation Management Command
Location: Wahiawa
Posted on: January 12, 2022

Job Description:

Summary This position is located at Leisure Travel Center at Schofield Barracks, Wahiawa Hawaii. To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume. Responsibilities Assists patrons by providing information concerning available leisure activities, selling tickets, making reservations and arranging for special accommodations required for tours, sporting events, theaters and special events. Provides full assistance to individuals planning travel itineraries not requiring commercial transportation, including hotel reservations and other local service or information. Maintains brochures, price listings and related information for customer use. Performs related administrative support duties. Receives payment, issues receipts and documents business transactions. Requirements Conditions of Employment Qualifications MINIMUM REQUIREMENT: 1.Experience which involved dealing with the general public and performing financial transactions. HIGHLY QUALIFIED CRITERIA: 1. Proven work experience and knowledge of all Hawaiian Islands to include the ability to advise customers on where to stay, what to see, and what to do on the islands. 2. Possess knowledge and experience in booking travel arrangements with airlines, hotels, car rentals, and cruise lines by way of telephone and online booking accommodations. 3. Possess work experience in booking local attractions in Hawaii. 4. Must possess effective communication skills with customers and reservations telephone line. Experience advising guidelines and requirements. 5. Experience in providing outstanding customer service. 6. Must possess one (1) year of work experience with computer programs, point of sale systems (POS), or reservation systems. 7. Must be able to type 40 words per minute on a computer. NOTE: Applicants who met both minimum qualifications and best qualified criteria will be referred to the selecting official for consideration first. To be evaluated as a best qualified candidate, your resume MUST clearly reflect the knowledge and experience listed under the highly qualified criteria above. Education If using education to qualify for this position, transcripts must be uploaded and provided at time of applying with application to receive consideration. Additional Information Area of Consideration: The Area of Consideration for this vacancy announcement is Island of Oahu, Local. (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) eligible candidates are included in the area of consideration.) Manual Applications: If you are unable to apply online, you may submit your application package using a manual application method. Please contact the NAF Human Resources Office or representative listed on this job announcement to request a copy of the manual application form. All completed manual application forms (along with resume and other supporting documentation) must be received no later than 3:00 pm HST by 12/30/2021 in order to process your application in a timely manner. Please note that neglecting to respond to the job related questions may result in an ineligible rating. Allowances, Incentives, and PCS Costs: Allowances, differentials, or incentives will not be paid. Payment Permanent Change of Station (PCS) costs are not authorized, based on a determination that a PCS move is not in the Government's interest. Please check out our Applicant Information Kit: It contains additional information applicants may find useful when applying for our jobs. (To view the kit, click or copy and paste this URL: https://publicfileshare.chra.army.mil/Applicants/NAF%20Applicant%20Information%20Kit.pdf ). Other: Additional referrals may be made from this vacancy announcement for up to 90 days after the closing date. Applications are valid for 90 days after submission date. Applicants will be referred to selecting officials as additional vacancies occur. This is a Standing Register with an initial cutoff date set for September 16, 2021. Eligible applicants will be referred to management upon request. Army PAY SETTING Rules/Requirements apply to this vacancy announcement.

Keywords: Army Installation Management Command, Honolulu , Travel Clerk NF-02, Other , Wahiawa, Hawaii