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Senior Electronic Services Associate

Company: Hawaii State Federal Credit Union
Location: Honolulu
Posted on: January 16, 2022

Job Description:

The COVID vaccination is required for all newly hired individuals. Hawaii State FCU will consider accommodations for disability and religious based reasons.

Position Summary

Coordinates and oversees functions assigned to the Electronic Services Associates. Responsible for the accurate completion of electronic processing and member services functions, as well as adherence to regulations and established internal security measures. Researches, analyzes and performs back office functions to include services within Online Banking, Mobile Banking, Bill Pay and Telephone Banking. Ensures adequate coverage, and general training and supervision of Electronic Services Associates. Performs related clerical duties as needed. Professionally serves members and vendors.


  • At least three years of related experience in Electronic Services.
  • Knowledge of Digital Banking policies, procedures, and standards.
  • Working knowledge of MS Windows (i.e. Word, Excel and PowerPoint) to effectively utilize multiple software systems.
  • Familiarity with related government requirements.
  • Accurate and attentive to detail.
  • Ability to organize projects and work independently.
  • Ability to meet deadlines.
  • Good communication and interpersonal skills.
  • Willingness to assist others.
  • Ability to organize and handle multiple tasks/projects by prioritizing work to meet deadlines.
  • Ability to operate related computer applications and business equipment including 10-key calculator, typewriter, copy machine, and telephone.
  • Solid math skills. Able to analyze accounts.

Keywords: Hawaii State Federal Credit Union, Honolulu , Senior Electronic Services Associate, Other , Honolulu, Hawaii

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