Patient Account Representative (Patient Support Center) - Multiple Openings

Company: Queen's Health System
Location: Honolulu
Posted on: May 16, 2022

Job Description:

Responsibilities I. JOB SUMMARY/RESPONSIBILITIES:--- - Follows-up on payment with insurance payers and patients on outstanding accounts. ---- - Expedites larger dollar accounts to ensure prompt payment. Monitors to ensure all insurance are billed in a timely manner. ---- - Identifies, posts and/or audits payments to ensure QMC has received correct/expected payment from payers in accordance with contract terms. - Process correspondence received from payers and patients. ---- - Responds to patient and insurance inquiries promptly and courteously.II. TYPICAL PHYSICAL DEMANDS:--- - Essential: standing, sitting, walking, seeing, hearing, speaking, finger dexterity, repetitive arm/hand motions and gripping of an object.--- - Operates various office equipment such as computer, copier, facsimile, telephone, typewriter, etc.III. TYPICAL WORKING CONDITIONS:--- - Performs duties indoors.--- - Some exposure to communicable diseases and other conditions common to a hospital and office environment.IV. MINIMUM QUALIFICATIONS:A. - EDUCATION/CERTIFICATION AND LICENSURE:--- - High school diploma or equivalent education.--- - Knowledge of medical terminology.B. - EXPERIENCE:--- - One (1) year recent experience as Patient Accounts Representative, preferably in an acute care facility, demonstrating knowledge of Medicaid, Medicare, Third Party payer requirements, SNF/ICF, ICD-9 and DRG's. An associate's or bachelor's degree in business administration, finance, accounting or healthcare related field may be substituted for one (1) year experience as a patient accounts representative.--- - Experience and/or background to demonstrate effective written and verbal communication skills in English.--- - Experience with Windows applications, such as Word, Excel, etc., demonstrated proficiency in using mouse and keyboard.--- - Experience with computer based applications, SMS and/or EPIC systems preferred. Equal Employment Opportunity Equal Opportunity Employer / Disability / Vet#queens4 PandoLogic. Keywords: Medical Records Analyst, Location: Honolulu, HI - 96849

Keywords: Queen's Health System, Honolulu , Patient Account Representative (Patient Support Center) - Multiple Openings, Other , Honolulu, Hawaii