Service Specialist 3
Company: Convergint Technologies LLC
Posted on: June 24, 2022
**Who You Are**
You have a passion for providing world-class service to customers,
colleagues and communities. You are a person of integrity with a
commitment to growth, accountability and delivering results. You
want to join an organization with a positive culture that embraces
inclusion and allows everyone to be the best version of themselves
at work and home. You want to grow with us and deliver results as
an exceptional Service Specialist.
**Who We Are**
With 20-years of proven growth and exceptional performance, our
mission is to be our customer's best service provider. We realize
the importance of diversity in achieving that goal. Our company was
built upon a solid foundation of 10 Values and Beliefs which drive
our unmatched culture, making us the #1 global, serviced-based
systems integrator in the industry. We take great pride in
protecting the lives and assets of our customers and their
communities with the solutions we provide.
**What you'll do with "Our Training and Your Experience"**
+ Acts as "our customer's best service provider" at all times
thereby ensuring Convergint is the customer's first choice for
+ Responds to routine and some non-routine customer service calls,
scheduled maintenance calls, and emergency and after-hours service
calls on a timely basis; will diagnose, troubleshoot, repair,
replace defective parts and debug systems for routine problems;
installs projects as necessary.
+ Completes accurate and detailed service reports for customer and
Convergint in a timely manner to allow for accurate invoicing and
job cost tracking.
+ Uses solid troubleshooting skills to isolate and fix problems in
malfunctioning equipment or software.
**What You'll Need**
+ Exceptional customer focus and ability to work under pressure;
ability to maintain awareness of, and seek to meet the needs and
wants of the customer without being prompted.
+ Willing to learn technical skills and/or experience related to
building automation systems, fire alarm systems, and/or electronic
+ Ability to develop basic programming skills and proven ability to
troubleshoot problems and look for solutions.
+ Must be a self-starter and work well with direct supervision.
+ Solid mechanical and electrical aptitude (e.g. works with a
variety of hand and power tools such as drill, screwdriver, wire
stripper, hacksaw, crimper).
+ Frequent visits to jobsites are required. Minimal overnight
travel is required. Valid driver's license required.
**Company Benefits and Perks**
Convergint fosters a supportive, accessible, and inclusive
environment in which individuals of different backgrounds and
identities are able to realize their maximum potential within the
company. We offer a variety of programs and exceptional benefits to
all of our colleagues:
+ Company Holidays and Paid Time Off
+ Fun & Laughter Day Off
+ Medical, Dental & Vision Plan
+ Life insurance & Disability Plan
+ Wellness Program
+ 401K Matching Plan
+ Colleague Assistance Program
+ Tuition reimbursement
+ Competitive salary and compensation plan
+ Vehicle reimbursement plan
+ Corporate Social Responsibility Day
+ _And much more..._
Education: High School Diploma
Minimum Experience: 3-5 years, trade school or equivalent
Preferred Experience: relevant field service experience
Convergint is committed to a culture of Inclusion and Diversity and
is an Equal Opportunity Employer.
Employment is contingent upon successful completion of background
investigation and pre-employment drug screen.
Visit our Convergint careers site
(https://www.convergint.com/careers/career-opportunities/) to learn
more about the company and the exciting opportunities
Equal Opportunity Employer/Protected Veterans/Individuals with
The contractor will not discharge or in any other manner
discriminate against employees or applicants because they have
inquired about, discussed, or disclosed their own pay or the pay of
another employee or applicant. However, employees who have access
to the compensation information of other employees or applicants as
a part of their essential job functions cannot disclose the pay of
other employees or applicants to individuals who do not otherwise
have access to compensation information, unless the disclosure is
(a) in response to a formal complaint or charge, (b) in furtherance
of an investigation, proceeding, hearing, or action, including an
investigation conducted by the employer, or (c) consistent with the
contractor's legal duty to furnish information. 41 CFR
Keywords: Convergint Technologies LLC, Honolulu , Service Specialist 3, Other , Honolulu, Hawaii
Didn't find what you're looking for? Search again!