Customer Service Reservationist - IntelliRide

Company: transdevna
Location: Honolulu
Posted on: August 4, 2022

Job Description:

Overview:IntelliRide, by Transdev, provides the coordination of non-emergency medical transportation across the country. The IntelliRide Reservationist is considered our front-line staff and therefore we seek professional-minded individuals with excellent customer service, communication, and problem-solving skills to join our team.Responsibilities:Responsibilities:

• Handle incoming calls from recipients who need transportation to/from medical appointments
• Provides customer service with late vehicle services, verifying transportation provider no shows, and reassignment to a new transportation provider if necessary
• Answer general questions related to transportation benefitsQualifications:Qualifications:
  
  • High school diploma or equivalent, such as GED required
  • One or more years of Customer Service experience preferred
  • Punctual with an emphasis on attendance
  • Must work in the Pearl City, HI office.
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    About Transdev:
    
    Based near Chicago, Transdev is the largest private-sector operator of multiple modes of transit in North America, including bus, rail, streetcar, paratransit, and shuttle services. Transdev is committed to being the trusted partner of cities and transit authorities through quality execution and innovations in mobility. Its parent company, Transdev Group, is a leading global operator and integrator of mobility operating in 17 countries and provides passengers every day the freedom to connect to what they care about in their cities. www.transdevna.com
    
    The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
    
    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
    
    Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
    EEO is the Law Poster:
    
    Drug free workplace
    
    If based in the United States, applicants must be eligible to work in US without restrictions for any employer at any time; be able to pass a drug screen and background check. Associated topics: answer, call center, call center representative, client service, csr, customer service, customer service representative, representante de servicio al cliente, support, telephone service representative

Keywords: transdevna, Honolulu , Customer Service Reservationist - IntelliRide, Other , Honolulu, Hawaii