Teller - Kahala Branch - $1,000 SIGN-ON BONUS
Company: Central Pacific Bank
Location: Honolulu
Posted on: August 4, 2022
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Job Description:
Job Description Engaged. Energetic. Enthusiastic. These are just
a few words that describe Central Pacific Bank's Tellers. Tellers
at Central Pacific Bank believe customer service begins with
exceeding (not simply meeting) customer expectations. You are the
face of our company to many customers and non-customers alike.
Processing routine financial transactions (deposits, withdrawals,
advances, loan payments, merchant transactions, etc.) and giving a
warm welcome to everyone who comes into the branch are key
performances of your position. Helping customers meet their
financial goals by informing them of products and services to meet
their individual needs is your passion. We're looking for people,
like you, who want more than just a job --- people who want to make
a difference in the communities where we live and work. Performs
all duties and interacts with internal and external customers in a
manner that is expressly aligned with the Company's Core Values of
approaching all actions with a ---Voyaging Spirit--- and being
---Positively Ohana---. Exhibits core competencies that result in
consistent delivery of positive Customer Interactions, Empowerment
and Ownership and demonstrates key professional and performance
skills such as Active Listening, effective Oral and Written
Communication, Action and Solution Oriented and Thoroughness. Cash
Handling & Customer Service Provides an Exceptional Customer
Experience Delivers personalized customer service and consistently
look for ways to ---WOW--- customers Tackles a variety of financial
transactions ranging from check cashing & cash deposits to loan
payments to counting currency and coin accurately. Maintains
accurate records of each customer in accordance with the bank---s
policies and procedures Answers customer questions with a can-do
attitude, no matter how complex or technical Complies with all
security procedures and bank regulations that apply to your
position Maintains working knowledge of our policies and procedures
that apply to your position. Safeguards assigned, branch and
customer cash according to Security Procedures Deposit Product
Referrals Holds financial conversations to determine needs and
refer appropriate solutions Identifies referral opportunities to
maintain relationships and adds value for all customers Actively
cross sells bank products and services Participates in branch or
bank wide campaigns Maintains and submits customer referrals and
reports as required Works as a team to meet and exceed individual
and team goals Minimum Qualifications: Education: High School
Diploma or equivalent required. Teller I Requirements: 6 months or
more of experience in cash handling and customer service. Teller II
Requirements: 1 year(s) of experience in cash handling and customer
service. 1 year(s) of experience in a Financial Institution and/or
Teller experience. Physical Requirements & Working Conditions: Must
be able to perform light physical work and to move or lift items
including but not limited to boxes, files and papers up to 20
pounds unless otherwise as indicated. Must be able to operate and
proficiently use standard office equipment, including phone,
copier, personal computer and/or other work related mechanical or
electronic devices and applications. Must be able to clearly
communicate verbally and in writing with all internal and external
customers. Must also be able to hear sufficiently to engage in
daily discussions and interactions. Must be able to read and
understand bank-related documents. Must be able to work in a
conventional office setting, involving sitting at a desk or
workstation for long periods of time. Must also be able to adapt to
different work environments as needed to perform the job. We are
proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free
workplace and perform pre-employment substance abuse testing.
Engaged. Energetic. Enthusiastic. These are just a few words that
describe Central Pacific Bank's Tellers. Tellers at Central Pacific
Bank believe customer service begins with exceeding (not simply
meeting) customer expectations. You are the face of our company to
many customers and non-customers alike. Processing routine
financial transactions (deposits, withdrawals, advances, loan
payments, merchant transactions, etc.) and giving a warm welcome to
everyone who comes into the branch are key performances of your
position. Helping customers meet their financial goals by informing
them of products and services to meet their individual needs is
your passion. We're looking for people, like you, who want more
than just a job --- people who want to make a difference in the
communities where we live and work. Performs all duties and
interacts with internal and external customers in a manner that is
expressly aligned with the Company's Core Values of approaching all
actions with a ---Voyaging Spirit--- and being ---Positively
Ohana---. Exhibits core competencies that result in consistent
delivery of positive Customer Interactions, Empowerment and
Ownership and demonstrates key professional and performance skills
such as Active Listening, effective Oral and Written Communication,
Action and Solution Oriented and Thoroughness. Cash Handling &
Customer Service Provides an Exceptional Customer Experience
Delivers personalized customer service and consistently look for
ways to ---WOW--- customers Tackles a variety of financial
transactions ranging from check cashing & cash deposits to loan
payments to counting currency and coin accurately. Maintains
accurate records of each customer in accordance with the bank---s
policies and procedures Answers customer questions with a can-do
attitude, no matter how complex or technical Complies with all
security procedures and bank regulations that apply to your
position Maintains working knowledge of our policies and procedures
that apply to your position. Safeguards assigned, branch and
customer cash according to Security Procedures Deposit Product
Referrals Holds financial conversations to determine needs and
refer appropriate solutions Identifies referral opportunities to
maintain relationships and adds value for all customers Actively
cross sells bank products and services Participates in branch or
bank wide campaigns Maintains and submits customer referrals and
reports as required Works as a team to meet and exceed individual
and team goals Minimum Qualifications: Education: High School
Diploma or equivalent required. Teller I Requirements: 6 months or
more of experience in cash handling and customer service. Teller II
Requirements: 1 year(s) of experience in cash handling and customer
service. 1 year(s) of experience in a Financial Institution and/or
Teller experience. Physical Requirements & Working Conditions: Must
be able to perform light physical work and to move or lift items
including but not limited to boxes, files and papers up to 20
pounds unless otherwise as indicated. Must be able to operate and
proficiently use standard office equipment, including phone,
copier, personal computer and/or other work related mechanical or
electronic devices and applications. Must be able to clearly
communicate verbally and in writing with all internal and external
customers. Must also be able to hear sufficiently to engage in
daily discussions and interactions. Must be able to read and
understand bank-related documents. Must be able to work in a
conventional office setting, involving sitting at a desk or
workstation for long periods of time. Must also be able to adapt to
different work environments as needed to perform the job. We are
proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free
workplace and perform pre-employment substance abuse testing.
Keywords: Central Pacific Bank, Honolulu , Teller - Kahala Branch - $1,000 SIGN-ON BONUS, Other , Honolulu, Hawaii
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