Field Interviewer

Company: Headway Workforce Solutions
Location: Honolulu
Posted on: November 24, 2022

Job Description:

Headway Workforce Solutions is currently seeking Field Interviewers on behalf of our client in the Honolulu area. Applicants within an approximate 50-mile radius of this location may be considered. As a Field Interviewer, you will conduct interviews supporting the Family Options Study for the U.S. Department of Housing and Urban Development to gather evidence about which types of housing and services interventions work best for families who experience homelessness. This is the third follow up with enrolled families and interviews will be conducted with the Adult Head of Household as well as with Children aged 10 and older, including adult children.This is a part-time position and applicants must be available at least 20 hours per week up to 40 hours per week based on availability of work. Applicants must be available to work a combination of daytime and evening hours on weekdays and weekends when Respondents will be available and must be available to attend remote project training. A tablet, keyboard and phone will be provided and is for use only on this assignment. The compensation for this position is based on your location and follows the Service Contract Act (SCA) rates. The SCA Rate for Honolulu is $22.58 per hour, plus a $4.60 per hour Health & Welfare stipend.Responsibilities of a Field InterviewerFollow all project specifications and protocolsConduct computer-based interviews primarily by phone but also in-person with a high degree of accuracy and integrityConduct locating activities online and in-person when Respondents are difficult to reachRegularly report to assigned Field ManagerExercise courtesy and professionalism to all RespondentsMaintain confidentiality of all collected dataOther duties as assigned by managerRequirements of a Field InterviewerHigh School Diploma or the equivalentGood working knowledge of computers and strong typing skillsMust have home wireless internetMust have a private space to conduct interviewsMust have own reliable vehicle and insuranceThis position requires candidates to be fully vaccinated and provide proof of vaccination status. PPE will be provided for in-person data collectionThis position requires candidates to consent to the performance of a background checkQualifications of a Field InterviewerTwo years of experience interviewing or in customer serviceBoth English and Spanish fluency a plusExceptional reading, verbal, and listening skills with the ability to multi-taskThe ability to speak with Respondents using a tablet and keyboard to record responsesWillingness to work in-person to locate selected households/Respondents and schedule appointments and conduct interviews adults and children when they cannot be completed by phoneCourteous with good communication skills and "people" skillsPositive and self-motivated demeanorPrior Field Research/Interviewing experience a plusAdditional Information:Hours and TrainingMust be available at least 20 hours per week - including some daytime and some evening hours during the week as well as on weekends when Respondents may be availableMay work up to 40 hours in a week, based on the availability of work and project needsProject training is paid and will consist of approximately 8 hours of computer self-study at home, as well as 3 days of group training sessions conducted remotely via Webex anticipated for January 4-6, 2023Respondent compensation: As a "thank you" for their participation and completing the approximately 45-minute interview, Respondents will receive an incentive.Physical Requirements:The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Ability to speak clearly and document responses accurately using electronic systems to be made available to youLift and carry a tablet and keyboard, phone, paperwork and carrying case-less than 8 poundsSit, stand and walk, potentially up and down stairs most days on the jobAbout Headway - Headway Workforce Solutions is a leading B2B (Business to Business) provider of workforce solutions with an array of contract-based integrated services and national staffing solutions. Passionate about our work and dedicated to our clients, we are committed to exceeding expectations in the human capital service sector. To learn more about us visit: www.headwaywfs.comHeadway Workforce Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, genetics, or protected veteran status. In addition to federal law requirements, Headway Workforce Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, tuition assistance, education, social recreation programs and benefits.--- Our qualitative interviewing staff must have experience conducting qualitative interviews using a semi-structured guide. --- Must have at least 2 years of experience conducting in-depth and/or semi-structured qualitative interviews in a social policy or research setting, ideally relating to healthcare or personal health. --- Must have excellent interpersonal skills including ability to build trust and rapport with interview participants and handle conversations on sensitive topics. --- Strong verbal and written communication skills including writing up interview notes and debriefs. --- Fluent Spanish speaker

Keywords: Headway Workforce Solutions, Honolulu , Field Interviewer, Other , Honolulu, Hawaii