Customer Service Rep I

Company: Hawaiian Housewares LTD
Location: Kapolei
Posted on: November 27, 2022

Job Description:

Keep our communities fed.

Our focus is simple but meaningful, from our distribution centers to our offices - every employee of C&S and their family of companies works to help feed local families, neighbors, and communities.
Job Description
The Customer Service Representative will be responsible for providing a high level of service through our telephone and email channels. Customer service inquiries would include orders, customer service resolution and follow-up to ensure customer retention and satisfaction.
Full Time,
Location Kapolei (Hanua), HI
*You will contribute by: *
Proficiency in handling customer interactions via phone, e-mail and mail.
Effectively manage work hours and demonstrate strong organizational skills.
Process requests for order entry and product questions from customers.
Ensure accurate order entry and timely feedback to customer inquiries.
Responsible for researching and resolving complaints, product inquiries or ordering to ensure customer retention and satisfaction
*Travel Required: * No
*Environment: *
Office Temperature (65F to 75F)
*Skills: *
Able to read and interpret manuals, documents and memos, Able to communicate with customers and co-workers
*Math skills: * able to calculate figures and to apply common sense problem solving, Able to work with others and independently in order to complete tasks as directed by the management staff.
*Years Of Experience: *
*0-2 : * Related experience and/or training.
*We offer: *
Weekly Pay
Benefits available from day 1 (medical, dental, vision, and more)
Company matched 401k
PTO and Holiday Pay offered
Career Progression Opportunities
Tuition Reimbursement
Employee Health & Wellness program
Employee Discounts / Purchasing programs
Employee Assistance Program
*We're searching for candidates with: *
Basic proficiency with Microsoft Office, including Excel, Word, and PowerPoint
Strong organizational skills
Excellent attention to detail; able to work in a fast-paced environment. Professional verbal and written communication skills.
Every person matters.
We keep our values alive through a culture that embraces differences and ensures that every person matters.
C&S and their Family of Companies are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factor under federal, state or local law.
The Fine Print
This Job advertisement does not constitute a promise or guarantee of employment. This job advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of C&S Wholesale Grocers.
Hiring immediately, to apply text "CS" to 32543 OR visit careers.cswg.com
\#WeSelectTheBest

Job Type: Full-time%58047475%

Keywords: Hawaiian Housewares LTD, Honolulu , Customer Service Rep I, Other , Kapolei, Hawaii