IT Systems Specialist I
Company: GSI Service Group Inc.
Location: Honolulu
Posted on: January 27, 2023
|
|
Job Description:
**JOB SUMMARY**The IT Systems Specialist must be a professional
capable of working independently within a corporate framework while
using technological knowledge to provide solutions for the
business. Candidates must be proficient in the areas of systems,
networking, virtual platforms, desktops, laptops, smart devices,
and cloud operations.**DUTIES AND RESPONSIBILITIES**+ Troubleshoot
user incidents independently and aid our in-house employees with
varying levels of experience with hardware and software+ Respond to
helpdesk calls and emails. Accept support calls on occasion that
fall outside of regular business hours.+ Research on-going and/or
foreseeable IT problems, provide workarounds and resolutions to
minimize impact to business+ Communicate effectively with different
vendors and suppliers of IT services to resolve problems, purchase
supplies and services, etc.+ Work in a team environment while
taking full responsibility until closure for user incidents.+
Fulfillment and deployment of various user requests in a timely
manner+ Constantly keep track of all IT assets and maintain
inventory+ Granting and revoking user accesses, conducting annual
user access reviews, assessing security flaws, and implementing
changes+ Conduct monthly scheduled weekend maintenance and perform
hardware/software updates+ Provide software training to employees
with varying levels of proficiency.+ Constantly learn and/or deploy
new hardware or software as required.+ Recognize areas where
technology can improve productivity and make recommendations to IT
Operations Manager.**MINIMUM QUALIFICATIONS, SKILLS, AND
EDUCATIONAL REQUIREMENTS**+ Minimum 2-year degree in computer
science or related field from an accredited college/university and
three (3) years' work experience in IT systems' support and
administration.+ CompTIA A+ and Microsoft MTA certifications are
preferred but not required+ Basic knowledge of network
administration and networking devices such as routers, switches,
wireless access points and VOIP+ Basic knowledge of server
administration and server equipment such as Dell PowerEdge servers+
Basic understanding of cloud computing such as Azure and AWS+
Minimum 2 year of experience with Office 365 Administration+
Minimum 3 years of experience with Active Directory and Windows
Server.+ Minimum 4 years of experience with Windows, Android, and
IOS platforms.
Keywords: GSI Service Group Inc., Honolulu , IT Systems Specialist I, Other , Honolulu, Hawaii
Click
here to apply!
|