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Client Associate (Ala Moana)

Company: Travis Mathew
Location: Honolulu
Posted on: March 17, 2023

Job Description:

Founded in 2007, TravisMathew draws its' inspiration from all aspects of Southern California culture and lifestyle. Our focus on making premier men's apparel for work and play has cemented our foothold in the sportswear world. Over the past several years, TravisMathew has been leading the way in quality and active-wear design. We remain committed to constant innovation and discovery to bring the best to our customers. We're throwing a party, and you're invited.JOB OVERVIEWThe Client Associate is responsible for maintaining the in-store sales and service experience and promoting sales culture within the retail store to achieve or exceed sales, KPIs and profitability goals.ROLES AND RESPONSIBILITIESInstill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional serviceConnect with in-store clients and develop and retain a following of repeat clients to drive individual sales goalsMaintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the lineParticipate in-store events, marketing initiatives and CRM activity to drive and reward repeat businessAdhere to client service standards and company policies and proceduresFoster a friendly, open and inviting environment for all in-store guestsFoster a work environment focused on teamwork and productivityMaintain store cleanliness and organization, including front of house and stock spaceTECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)Proficient in Microsoft ApplicationsProficient in point-of-sale (POS) systemsStrong written and verbal communication skillsAbility to make decisions independently, or escalate when applicableAbility to work non-traditional hours; weekends, evenings and holidaysEDUCATION AND EXPERIENCE1+ years' experience in a client services related capacityTravisMathew is an Equal Employment Opportunity

Keywords: Travis Mathew, Honolulu , Client Associate (Ala Moana), Other , Honolulu, Hawaii

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