Client Associate (Ala Moana)
Company: Travis Mathew
Location: Honolulu
Posted on: March 17, 2023
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Job Description:
Founded in 2007, TravisMathew draws its' inspiration from all
aspects of Southern California culture and lifestyle. Our focus on
making premier men's apparel for work and play has cemented our
foothold in the sportswear world. Over the past several years,
TravisMathew has been leading the way in quality and active-wear
design. We remain committed to constant innovation and discovery to
bring the best to our customers. We're throwing a party, and you're
invited.JOB OVERVIEWThe Client Associate is responsible for
maintaining the in-store sales and service experience and promoting
sales culture within the retail store to achieve or exceed sales,
KPIs and profitability goals.ROLES AND RESPONSIBILITIESInstill an
approachable and efficient sales and service focus on the floor to
achieve sales goals and deliver exceptional serviceConnect with
in-store clients and develop and retain a following of repeat
clients to drive individual sales goalsMaintain in-depth knowledge
of apparel each season, including fit, fabric and intended use of
the lineParticipate in-store events, marketing initiatives and CRM
activity to drive and reward repeat businessAdhere to client
service standards and company policies and proceduresFoster a
friendly, open and inviting environment for all in-store
guestsFoster a work environment focused on teamwork and
productivityMaintain store cleanliness and organization, including
front of house and stock spaceTECHNICAL COMPETENCIES (Knowledge,
Skills & Abilities)Proficient in Microsoft ApplicationsProficient
in point-of-sale (POS) systemsStrong written and verbal
communication skillsAbility to make decisions independently, or
escalate when applicableAbility to work non-traditional hours;
weekends, evenings and holidaysEDUCATION AND EXPERIENCE1+ years'
experience in a client services related capacityTravisMathew is an
Equal Employment Opportunity
Keywords: Travis Mathew, Honolulu , Client Associate (Ala Moana), Other , Honolulu, Hawaii
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