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Dispute Specialist

Company: First Hawaiian Bank
Location: Honolulu
Posted on: May 25, 2023

Job Description:

We are currently seeking a collaborative, customer-focused Dispute Specialist to join our BankCard Center Team. In this role, you will provide excellent customer service in processing Mastercard and Visa dispute claims, ensuring appropriate action is taken within regulatory timeframes.

The ideal candidate will have:

  • Associates Degree or Baccalaureate Degree preferred with focus in Banking and Finance
  • Previous banking experience
  • Previous customer service experience
  • Solid writing skills necessary to correspond with customers and other financial institutions
  • Strong verbal communication skills necessary to handle calls from customers, internal departments and other financial institutions
  • Strong attention to detail with excellent follow-through
  • Good time management
  • Critical thinking skills
  • Ability to work under pressure with multiple deadlines
  • Proficiency with 10 key calculator and typewriter
  • Computer skills with knowledge of MS Office
    Work Schedule
    Monday - Friday 8:00AM - 5:00PM (Hours may vary)

Keywords: First Hawaiian Bank, Honolulu , Dispute Specialist, Other , Honolulu, Hawaii

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