Account Specialist II
Company: Aon Hewitt
Location: Honolulu
Posted on: September 16, 2023
Job Description:
Account Specialist IIConsidering a job change? Take a look at
Aon!This is a hybrid-based role located in our Honolulu, HI
location.Aon is in the business of better decisionsAt Aon, we shape
decisions for the better to protect and enrich the lives of people
around the world.As an organization, we are united through trust as
one inclusive, diverse team, and we are passionate about helping
our colleagues and clients succeed.What the day will look
likeAssist the Account Executives and Associate Account Executives
on assigned accounts, managing key processes that serve clients
(including complex clients) and undertaking the client-facing and
internal activities related to these processes. Account Specialists
will also assist Brokers as necessary particularly on Commercial
Risk business.How this opportunity is differentFrom helping clients
gain access to capital after natural disasters, to creating access
to health care and retirement for millions, Aon colleagues empower
results for our clients, communities, and each other every day.
They make a difference, work with the best, own their potential,
and value one another. This is the Aon Colleague Experience,
defining what it means to work at Aon and realizing our vision of
empowering human and economic possibility.Skills and experience
that will lead to success
- Maintains effective and positive relationships with clients.
Serves independently in a client-facing capacity on matters of
moderate importance and complexity.
- Performs submission assembly/creation where assigned.
Facilitates the timely and accurate flow of information between
clients, and account team members.
- Handles client open items lists and responds to client ad-hoc
requests.
- Gathers and analyzes data and drafts assigned elements of
stewardship reports and other convincing presentations tailored to
the needs of the audience and the circumstances of the
presentation.
- Actively supports and monitors the renewal process. At the
direction of the Broker, drafts quote comparisons and follows up
for binders, policies, and endorsements.
- Where applicable, serves as the primary point of contact with
Aon Client Services (ACS), coordinating activities of the client
service team and ACS to ensure that key processes assigned are
performed efficiently and quality of client deliverables.
- Primary collaborator with Premium Accounting on client billing
matters.
- Receives and handles routine and sophisticated coverage
inquiries and endorsement requests.
- Serves as key client liaison for items such as certificates,
auto IDs, location additions, invoices, Worker's Compensation
posting notices, allocations, premium finance agreements, summaries
of insurance, and policy transmittals.
- Monitors and follows-up on invoice generation, fee agreements,
receivables, and collections. Addresses and resolves problems.
- May provide guidance and mentoring to a less senior account
specialist. Delegates work to support staff and ACS where
applicable.
- Ensures tools are understood and used. Performs related duties
as assigned.Education & Qualifications:
- Associates degree preferred
- Insurance experience preferred
- Brokers license preferred, or to be obtained within 90 days of
start date
- 3-5 years of successful insurance experience, preferably with
corporate accounts/customers.
- Proficiency in PC office products such as Word, PowerPoint,
Excel and Outlook is required.
- Evidence of ability to become proficient in the use of Aon
specific software tools.How we support our colleaguesIn addition to
our comprehensive benefits package, we encourage a diverse
workforce. Plus, our agile, inclusive environment allows you to
manage your wellbeing and work/life balance, ensuring you can be
your best self at Aon. Furthermore, all colleagues enjoy two
"Global Wellbeing Days" each year, encouraging you to take time to
focus on yourself. We offer a variety of working style solutions,
but we also recognize that flexibility goes beyond just the place
of work... and we are all for it. We call this Smart Working!Our
continuous learning culture inspires and equips you to learn, share
and grow, helping you achieve your fullest potential. As a result,
at Aon, you are more connected, more relevant, and more valued.Aon
values an innovative, diverse workplace where all colleagues feel
empowered to be their authentic selves. Aon is proud to be an equal
opportunity workplace.Aon provides equal employment opportunities
(EEO) to all employees and applicants for employment without regard
to race, color, religion, creed, sex, sexual orientation, gender
identity, national origin, age, disability, veteran, marital,
domestic partner status, or other legally protected status. Aon is
committed to a diverse workforce and is an affirmative action
employer. People with criminal histories are encouraged to apply.We
provide individuals with disabilities reasonable accommodations to
participate in the job application or interview process, to perform
essential job functions, and to receive other benefits and
privileges of employment in accordance with applicable law. Please
contact us to request an accommodation on
ReasonableAdjustments@Aon.comNothing in this job description
restricts management's right to assign or reassign duties and
responsibilities to this job at any time.Pay Transparency LawsThe
salary range for this position (intended for U.S. applicants) is
$70,000 - $80,000 annually. The actual salary will vary based on
applicant's education, experience, skills, and abilities, as well
as internal equity and alignment with market data. The salary may
also be adjusted based on applicant's geographic location.Aon
offers a comprehensive package of benefits for full-time and
regular part-time colleagues, including, but not limited to: a
401(k) savings plan with employer contributions; an employee stock
purchase plan; consideration for long-term incentive awards at
Aon's discretion; medical, dental and vision insurance, various
types of leaves of absence, paid time off, including 12 paid
holidays throughout the calendar year, 15 days of paid vacation per
year, paid sick leave as provided under state and local paid sick
leave laws, short-term disability and optional long-term
disability, health savings account, health care and dependent care
reimbursement accounts, employee and dependent life insurance and
supplemental life and AD&D insurance; optional personal
insurance policies, adoption assistance, tuition assistance,
commuter benefits, and an employee assistance program that includes
free counseling sessions. Eligibility for benefits is governed by
the applicable plan documents and policies. 2529418
Keywords: Aon Hewitt, Honolulu , Account Specialist II, Other , Honolulu, Hawaii
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