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Recruitment & Engagement Coordinator

Company: Home Instead
Location: Kailua
Posted on: July 9, 2024

Job Description:

Home Instead -- Windward & Central O'ahu is looking for a caring and compassionate Recruitment & Engagement Coordinator to become a key player in our team and join our mission of enhancing the lives of aging adults throughout our community. Home Instead provides a variety of non-medical services that allow seniors to remain in their home and meet the challenges of aging with dignity, care and compassion.Objective:The Recruitment & Engagement Coordinator recruits, screens, participates in training, and engages with Care Professionals in order to provide the highest quality service to our clients.Company Benefits

  • Company matched 401(k) after one year
  • Paid Orientation and Training
  • Healthcare, Dental, Vision
  • Eligibility for monthly bonusesPrimary Responsibilities:
    • Reflect the core values of Kukui Na Kupuna, LLC, d.b.a. an independently owned and operated Home Instead - franchise
    • Answer each employment inquiry in a friendly, professional, and knowledgeable manner
    • Develop and implement new recruitment strategies online and within the community
    • Schedule and participate in applicant interviews in an efficient and professional manner
    • Following the Home Instead - Standards, conduct reference checks, criminal background and motor vehicle checks, and drug screens for all Care Professionals
    • Create and maintain all employment records and all other employment-related documents in coordination with our Human Resources partner according to Home Instead - Standards
    • Schedule Care Professional orientation and training, including training required to meet Home Instead - Standards
    • Develop engagement strategies that utilize the 5 Care Professional needs to promote Care Professional retention and satisfaction
    • Schedule and participate in Care Professional performance reviews and supervision including regular performance conversations, accountabilities, and problem resolution
    • Work in partnership with the schedulers to coordinate Care Professional schedules with an emphasis on creating high quality matches and extraordinary relationships
    • Maintain applicant and Care Professional records electronically and hardcopy where needed utilizing Home Instead - preferred vendor software
    • Evaluate and update all orientation and training materials as needed
    • Plan and successfully execute all Care Professional meetings
    • Monitor compliance with local and federal labor and safety laws including EOE, ADA, FMLA, and OSHA
    • Demonstrate open and effective communication with the franchise owner, office colleagues, Care Professionals, and the community
    • Adhere to all company policies, procedures and business ethics codes and ensure that they are communicated and implemented within the teamSecondary Responsibilities:
      • Conduct client/Care Professional introductions as needed
      • Perform any and all other functions assignedEducation/Experience Requirements:
        • High school graduation or the equivalent
        • Four years of related business experience in Human Resources preferred; however, an equivalent combination of education and work experience may be considered
        • Caregiving experience a plus
        • Possess a valid driver's license and have reliable transportationKnowledge, Skills and Abilities:
          • Have an understanding of and uphold the policies and procedures established by Kukui Na Kupuna, LLC, d.b.a. an independently owned and operated Home Instead - franchise
          • Demonstrate excellent oral and written communication skills and the ability to listen effectively
          • Have the ability to work independently, maintain confidentiality of information, and meet deadlines
          • Demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills
          • Demonstrate discretion, integrity, and fair-mindedness consistent with office standards, practices, policies, and procedures
          • Have the ability to organize and prioritize daily, monthly, quarterly, and yearly work
          • Have the ability to establish good working relationships with the franchise owner, office colleagues, Care Professionals , and the community
          • Have the ability to sit at a desk and listen effectively on the telephone for long periods of time
          • Present a professional appearance and demeanor
          • Have the ability to operate office equipment
          • Be patient and congenial on the telephone
          • Have computer skill, be proficient in Microsoft Office, and have an ability to quickly learn new systems
          • Have the availability to work evenings or weekends as required
          • Have the ability to perform duties in a professional office setting
          • Have the ability to work as a part of a team

Keywords: Home Instead, Honolulu , Recruitment & Engagement Coordinator, Other , Kailua, Hawaii

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