Governance and Effectiveness Officer - UAE National

Company: The Cigna Group
Location: Honolulu
Posted on: April 25, 2025

Job Description:

The job profile for this position is Operating Effectiveness Analyst, which is a Band 2 Senior Contributor Career Track Role.Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!Our people make all the difference in our success.Role OverviewWe are seeking a passionate and driven individual to be part of our team as a Product Governance Officer. The role is pivotal in developing and maintaining internal team governance including policies and procedures manuals and documentation relating to Product development, management of partners and wellness events.Reporting to the Head of Product, Solution Strategy, Vendor Management and Health & Well-being, the role is responsible for ensuring team compliance relating to the internal and external governance requirements.The Governance Officer develops internal team guidelines, policy and procedures liaising with internal teams and stakeholders to ensure strict adherence to compliance requirements. This role is essential in meeting internal and external compliance requirements.An extension of this role will see the individual manage post-sales marketing collaterals. This critical role will ensure any information that a member or client receives is positioned in a way that fits to the company's brand guidelines and in a factual and informative manner.Key Responsibilities

• Create internal team policies and procedures documents that meet the required compliance requirements.
• Analyze and measure the effectiveness of existing business processes and develop sustainable, repeatable and quantifiable business process improvements.
• Research best business practices within and outside the organization to establish effective governance.
• Conduct monthly/annual reviews ensuring team members strictly follow the internal team policies and procedures.
• Make recommendations to Management on improvements to meet compliance requirements.
• Manage post-sale marketing collateral requests from internal stakeholders, ensuring the content follows company branding guidelines and articulates the information/messaging concisely.Qualifications
• UAE National (Emirati)
• Bachelor's degree
• Minimum 2 years' experience in a governance, audit, operating effectiveness role ideally in a corporate environment
• Excellent organisational, communication, presentation and interpersonal skills
• Problem-solving skills with a focus on delivering solutions for customers
• Ability to manage multiple tasks, complex timelines and prioritize effectively in a fast-paced environment
• Excellent attention to detail, with strong organisational and project management skills
• Ability to work independently and collaboratively with internal and external teams
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)Benefits
• Opportunities for professional development and growth.
• Supportive and collaborative work environment.
• Access to various health and wellness resources.
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Keywords: The Cigna Group, Honolulu , Governance and Effectiveness Officer - UAE National, Other , Honolulu, Hawaii