Flight Attendant
Company: Alaska Air Group
Location: Honolulu
Posted on: April 28, 2025
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Job Description:
Ready to work for us? Your driver's license or state-issued ID
must be REAL ID compliant to board domestic flights. Learn more.
.At Hawaiian Airlines, we are all about welcoming our guests with
Hawaiian hospitality and aloha, and taking care of our people, our
home, and the communities we serve. Join our 'ohana and be a part
of an exciting team of professionals dedicated to serving our
kama'--ina and introducing our islands to the world!Aloha and
mahalo for your interest in the Flight Attendant position with
Hawaiian Airlines!We will have a recruitment event taking place in
Honolulu, Hawaii. If selected for interviews, exact dates and times
will be communicated.Interview ScheduleCandidates applying to the
Flight Attendant position may be considered for the interview
process below. The interview process consists of the
following:Pre-recorded Video InterviewPosition SummaryThe primary
function of Hawaiian flight attendants is to ensure the safety of
our guests while aboard Company aircraft, by being physically and
psychologically capable of performing safety procedures and
assisting guests in the event of an emergency. Flight Attendants
work in a fast-paced environment; they must be able to handle
emergency situations and effectively deal with all types of
personalities in an attentive and pleasant manner.Secondarily,
flight attendants provide our guests with a consistent and
prescribed level of customer service in the aircraft cabin during
flight, which includes providing food and beverage service, while
providing an unsurpassed Aloha experience.Key
ResponsibilitiesAttend preflight briefings concerning weather,
altitudes, routes, emergency procedures, crew coordination, lengths
of flights, food and beverage services offered, and numbers of
guestsPleasantly greet and direct guests to their assigned seats
and answer flight related questionsAssist guests with stowing
carry-on luggage in overhead compartments or underneath cabin
seatsDemonstrate use of safety equipment (e.g., seat belts, oxygen
masks, and life jackets) and emergency procedures prior to
take-offWalk aisles of planes to check for guest observation of
safety regulations, enforce and advise guests of safety infractions
and effectively diffuse and resolve difficult guest's
situationsDirect and assist guests in emergency procedures, such as
evacuating a plane following an emergency landingProvide food and
beverage service consistently and as prescribed by procedureCollect
and reconcile payments for various onboard products such as;
alcoholic beverages, meals, duty free sales, etc.Administer first
aid, if necessaryMake written and verbal reports of
emergency/safety incidents occurring during flightPrepare guests
and aircraft for landing, following proceduresSatisfactorily
complete annual FAA-approved re-certification provided by Hawaiian
AirlinesAbility to obtain and maintain an AOA BadgePossess the
ability to learn and maintain current knowledge and competency of
emergency procedures in accordance with Hawaiian and FAA's
RegulationsAble to be present to work alternative schedules,
including evenings, weekends and holidaysAbility to effectively and
professionally interact with others (colleagues and guests)Able to
work effectively with other colleagues to deliver a never-ending
aloha experience by providing prompt and pleasant responses to
guest inquiries, requests and complaints while aboard the flightThe
ability to tell when something is wrong or is likely to go wrong,
recognizing there is a problem and escalating the concernAble to
work in climates and locations across the globe and work variable
shiftsAble to fly at high altitudeAble to meet physical demands of
the jobAssist ill or incapacitated passengers and fellow crew
membersEvacuate the aircraft in heavy, dense smoke during a cabin
fireHandle and operate oxygen bottles and fire extinguishersRemove
and lift emergency cabin windows (weighing up to 60 pounds)Jump
down the emergency slide from height of approximately 24.5 feetAll
of the job duties, including the emergency duties, outlined above
are essential functions of the flight attendant job.Must be 21
years old at the time of applicationHigh school diploma, or GED
equivalentPresent a professional image. May not have visible body
art (including tattoos), facial, multiple or upper ear piercing,
gauge piercings, or extreme hair color or style while in the Flight
Attendant Uniform and while in any physical position in public
areasDemonstrate strong customer service skills and ability to
effectively diffuse and resolve difficult customer situationsAble
to read, write, and speak English proficientlySuccessfully complete
an FAA-approved, unpaid eight-week intensive training program
provided by Hawaiian AirlinesAble to relocate within the state of
Hawaii or the continental U.S.Able to be present to work
alternative schedules, including evenings, weekends and
holidaysAbility to reach 82 inches vertically.Ability to sit in a
cabin crew jump seat with seatbelt and shoulder harness
fastened.Ability to complete pre-employment requirements: Drug
Test, tuberculosis (TB) and background check.Must be legally
authorized to work in the United StatesMust be in possession of a
valid passport and be able to secure applicable visas for travel to
countries served by Hawaiian AirlinesMust possess the legal right
to travel from all countries served by Hawaiian AirlinesTravel
documents must remain valid throughout all phases of training and
employmentFlight Attendants work in an environment subject to
varying climatic conditions, variable positive and negative
gravitational loads induced by turbulence, and varying levels of
cabin pressurization. In addition, flight attendants are required
to stand for up to four to seventeen hours, during which time
stooping, twisting, and pulling and pushing cabin equipment may be
necessaryCurrent Employees must be in good standing with the
company**Hawaiian Airlines is regulated by the Department of
Transportation (DOT - regulation, 49 CFR part 40) and all
applicants are advised that post-offer and/or pre-employment drug
testing will be conducted to determine the presence of Marijuana,
Cocaine, Opioids, PCP (Phencyclidine), and Amphetamine prior to any
offer of employment or transfer into a safety-sensitive position.
Failure to submit to testing or positive indications of drug use
will render the applicant ineligible for employment with Hawaiian
Airlines and any employment offer will be withdrawn.*** In addition
to routine employment eligibility verification, U.S.-based airlines
must gather information to validate country of citizenship and
country of birth. Upon hire, you must provide documentation proving
your current country citizenship and birthplace.Must be legally
authorized to work in the United States, for any employer, without
sponsorship. Hawaiian Airlines will not sponsor applicants for
nonimmigrant or immigrant employment visas or status for this
position.**Preferred QualificationsTwo years of direct customer
experience in the hospitality or airline industry, OR four years of
customer contact and customer service issue resolution with the
general public in industries such as retail, education, health
care, and/or professional services.College education or degreeAbout
Hawaiian AirlinesNow in its 95th year of continuous service,
Hawaiian is Hawai--i's largest and longest-serving airline.
Hawaiian offers approximately 150 daily flights within the Hawaiian
Islands, and nonstop flights between Hawai--i and 16 U.S. gateway
cities,as well as service connecting Honolulu and American Samoa,
Australia, Cook Islands, Japan, New Zealand, South Korea and
Tahiti.Consumer surveys by Cond-- Nast Traveler and TripAdvisor
have placed Hawaiian among the top of all domestic airlines serving
Hawai--i. The carrier was named Hawai--i's best employer by Forbes
in 2024 and has topped Travel + Leisure's World's Best list as the
No. 1 U.S. airline for the past two years. Hawaiian has also led
all U.S. carriers in on-time performance for 18 consecutive years
(2004-2021) as reported by the U.S. Department of
Transportation.The airline is committed to connecting people with
aloha by offering complimentary meals for all guests on
transpacific routes and the convenience of no change fees on Main
Cabin and Premium Cabin seats. HawaiianMiles members also enjoy
flexibility with miles that never expire. As Hawai'i's hometown
airline, Hawaiian encourages guests to Travel Pono and experience
the islands safely and respectfully.Hawaiian Airlines, Inc. is a
subsidiary of Alaska Air Group. (NYSE: ALK). Additional information
is available at HawaiianAirlines.com. Follow Hawaiian's Twitter
updates (@HawaiianAir), become a fan on Facebook (Hawaiian
Airlines), and follow us on Instagram (hawaiianairlines). For
career postings and updates, follow Hawaiian's LinkedIn page.For
media inquiries, please visit Hawaiian Airlines' online
newsroom.Equal Opportunity Employer/Protected Veterans/Individuals
with DisabilitiesThis employer is required to notify all applicants
of their rights pursuant to federal employment laws. For further
information, please review the Know Your Rights notice from the
Department of Labor.
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Keywords: Alaska Air Group, Honolulu , Flight Attendant, Other , Honolulu, Hawaii
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