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Crew Members Dunkin' Donuts Pearlridge Mall Downtown

Company: Aloha Petroleum, Ltd
Location: Aiea
Posted on: September 13, 2019

Job Description:

OVERVIEW



PRIMARY PURPOSE:

Crew Members are responsible for delivering great guest experiences. They prepare products according to operational and quality standards, and serve them with enthusiasm in a clean environment. They work as part of a team to meet our Guests needs and give them a reason to come back. If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Crew Member is a great career choice. Our team is committed to making our guests day by serving them with a great product and a smile. Everyone on our team works together and takes pride in doing a good job.



Responsibilities



Team Environment

* Communicate appropriately with team members, treating others fairly and with respect.

* Respond positively to feedback and direction given.

* Hold themselves accountable for their responsibilities on their shift.

* Adhere to schedule and arrive ready to work on time.



Operations Excellence for Guest Satisfaction

* Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience.

* Respond to specific guest needs and resolve problems with a sense of urgency.

* Adhere to Brand standards and systems, delivering quality food and beverage to each guest.

* Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed.

* Complete all required training and support the training of other team members.



Profitability

* Effectively execute restaurant standards and marketing initiatives.

* Prepare all products following appropriate recipes and procedures.

* Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security.

* Comply with all restaurant policies.





Qualifications



Skills

* Must be able to fluently speak/read English

* Capable of counting money and making change

* Able to operate restaurant equipment (minimum age requirements may apply)



Required Competencies

* Guest Focus anticipate and understand guests needs and exceed their expectations.

* Passion for Results set compelling targets and deliver on commitments.



Working Conditions

* Works indoors under regular Restaurant conditions.

* Works outdoors under regular weather conditions as needed.

* Works with a variety of Restaurant equipment.



PHYSICAL DEMANDS:



* Continuous standing for extended period of time, handling, fingering, use of eye-hand-foot coordination and corrected vision.

* Frequent climbing, balancing, stooping, kneeling, crouching, crawling, walking, reaching; pushing, pulling, lifting, and carrying up to 50 lbs. of restaurant merchandise.

* Seldom requires sitting, running and visiting/working at other sites.

Education/Training:

* High School Diploma or equivalent.

* Successfully completes all training including (but not limited to) Dunkin Donuts Online University requirements, basic restaurant training, and Human Resource Training.

* On the job training provided by the Restaurant Manager and Assistant Restaurant Manager.



Other

* All other duties as assigned.



REPORTS TO:

Restaurant Manager or Assistant Restaurant Manager













Aloha Petroleum, Ltd. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodations in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online system due to a disability and need an accommodation, please send your request to:

hrapps@

or call (808) 522-9755

or fax (808) 532-2773

Keywords: Aloha Petroleum, Ltd, Honolulu , Crew Members Dunkin' Donuts Pearlridge Mall Downtown , Other , Aiea, Hawaii

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