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IT Service Desk Analyst

Company: Pacxa
Location: Honolulu
Posted on: January 9, 2021

Job Description:

Duties: Responds to, analyzes and resolves tier 1 and tier 2 computer hardware, software, telecommunications, mobile device and other IT related service requests for the Island Holdings family of companies. Provides application software installation and testing for standard desktop applications. Provides application software installation for business unit applications. Occasional travel to various company locations is required. Occasional work on nights and weekends is required.Education/Experience:

  • Associates Degree in Computer Science or related field preferred.
  • 3 years work experience providing end user service of Microsoft Windows based desktop hardware, software and networking required.
  • Equivalent combination of education, training and experience will be considered.Certifications/Licenses:
    • Microsoft Windows based operating systems and Microsoft 365 certifications preferred.

Keywords: Pacxa, Honolulu , IT Service Desk Analyst, Professions , Honolulu, Hawaii

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