IT Support Analyst

Company: Bishop & Company, Inc.
Location: Honolulu
Posted on: June 22, 2022

Job Description:

Bishop & Co. is recruiting for a W2, Temp-to-Hire opportunity for a major shipping company in Hawaii. This is a primarily remote opportunity with some in office work required. *1099 and C2C not offered.*

To be successful as an IT support analyst, candidates must able to provide exceptional customer service and perform user administrative responsibilities efficiently. Ultimately, a good IT support analyst should be able to display excellent problem-solving skills and a solid knowledge of IT solutions.

IT Support Analyst Responsibilities:

• Provide application support to end users during and after application deployment and stabilization phases
• Works on issues where analysis of situation or data requires review of relevant factors.
• Identifies and resolves problems in a timely manner; assess facts; provides alternatives.
• Collaborate with Software Developers to analyze issues and work through processes. (Scrums)
• Performing user administrative tasks.
  IT Support Requirements:
  
  • 2 - 3 years of experience in an application end-user support role.
  • Proficiency in MS Office Products
  • Familiar with RFID and OCR solutions
  • Solid knowledge of advanced device troubleshooting.
  • Ability to work independently.
  • Exceptional customer service skills.
  • Experience in a Marine Terminal (Not required, but would be beneficial)
    Bishop & Company provides recruiting and placement services for client companies and opportunities for job seekers throughout Hawaii. We charge no fees to candidates, and our client services are 100% guaranteed.
    
    Please forward resumes to:
    
    Bishop & Company
    
    Phone: 808-839-2200
    
    Website: http://www.bishopco.net/
    
    Location: Honolulu, HI
    
    ***No relocation, In-state applicants only. Must be available to interview immediately.***
    
    Equal Opportunity Employer - Disability and Veteran

Keywords: Bishop & Company, Inc., Honolulu , IT Support Analyst, Professions , Honolulu, Hawaii