Dispatcher, Rentals
Company: Grace Pacific LLC
Location: Honolulu
Posted on: August 6, 2022
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Job Description:
Job Description Principal Duties --- Takes walk-in, phone, fax
and email job orders. Works collaboratively with Warehouse Foreman,
Operations Supervisor, and Manager to establish priorities and
confirm availability of equipment. --- Coordinates with the
mechanics department to make trucks / equipment available as needed
for maintenance or repairs. Alerts mechanics department of on the
road break downs that require a trouble call. --- Based on
projected work- loads and man power requirements, coordinates with
the Operation Supervisor(s) to schedule crews effectively on a
weekly basis. Scheduling to include changing existing man power
shifts (day to night / night to day). --- Based on immediate
work-load, creates a daily schedule and assigns jobs as necessary.
Matches job type and/or requirements with various skill sets of
crew members. Rotates jobs so there is an even distribution of job
types to qualified crew members. --- Reviews quotations, service
agreements, purchase orders or work orders to ensure that equipment
and man power are allocated properly to fulfill service requests as
budgeted or quoted. --- Reviews job orders against work logs for
payroll processing and compiles appropriate paperwork for timely
submission to Operations Supervisor for final verification and
approval. --- Receives customer complaints, investigates issues and
refers information on problematic customers to the Operations
Supervisor for follow-up. --- Ensures that rental services are
rendered as ordered or rescheduled as necessary, that the crew
driver thoroughly completes the rental order form after jobs are
completed, and that all order forms are routed to the Manager for
review in a timely manner for invoicing. --- Using completed rental
order forms, calculates billing costs for traffic control and
fencing billings. Forwards Standard Order forms for review by
Manager in a timely manner to support financial reporting. ---
Maintains department files and records in accordance with
established procedures to ensure easy retrieval of records as
needed by department staff. Principal Requirements --- Good
organizational and administrative skills to multi-task effectively.
--- Ability to work independently and complete tasks in a timely
manner. --- Ability to work flexible hours as needed. --- Lifting,
pulling pushing up to 25 lbs. --- Excellent interpersonal skills to
ensure effective internal and external communications.
Skills/Knowledge: Math: Uses basic math functions to perform daily
tasks. Reading: Must be able to read and understand business
documents and read road maps. Computer: Working knowledge of Word,
Excel, Email; aptitude to learn inhouse systems; keyboarding skills
sufficient to complete daily tasks in a timely manner. 10 key by
touch. Licenses: Not Required Education: High School Diploma or
equivalent required Experience: 6 months experience in a similar
operation, such as equipment rental operation, sales/retail
environment, civil construction, government agency related to road
work and/or safety. Familiarity with traffic control helpful.
Keywords: Grace Pacific LLC, Honolulu , Dispatcher, Rentals, Professions , Honolulu, Hawaii
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