Operation & Maintenance Director
Company: Hitachi Automotive Systems Americas, Inc.
Location: Honolulu
Posted on: January 23, 2023
Job Description:
Location:Honolulu, Hawaii, United StatesJob ID:R0012665Date
Posted:2022-09-26-07:00Company Name:Hitachi Rail Honolulu
JVProfession (Job Category):OtherJob Schedule: -Full
timeRemote:NoJob Description:DescriptionHitachi Rail -is looking
for an enthusiastic self-motivatedOperation & Maintenance
Directorwho thrives in a fast-paced environment. The successful
candidate is comfortable performing a wide range test and
commissioning related tasks. The position is based inHonolulu,
HI.Who We AreHitachi Railis a fully integrated, global provider of
rail solutions across rolling stock, signaling, service &
maintenance, digital technology and turnkey. With a presence in 38
countries across three continents and over 13,000 employees, our
mission is to contribute to society through the continuous
development of superior rail transport solutions.Duties and
Responsibilities
- To lead the mobilization, technical training and deployment of
the -O&M - team prior to the launch of revenue services;
- Lead and develop a safety culture within the O&M
organization
- Responsible and accountable for delivering the service to the
customers and achieving business objectives and performance
targets;
- Maintain and develops strong relationships with the Client to
report progress, resolve delays and issues;
- Manage the O&M departments to ensure that all deliverables
are on time and within budget;
- Managing safety, regulatory, reputation and security risks
associated with incidents and/or failures of service delivery;
- Assesses preparedness of the organization to handle major
incidents and emergencies and acting as principal focal point
during a crisis or emergency;
- Continuously develop and direct the O&M team in failure
management and response;
- To ensure that the operations & maintenance team are focused on
continuous improvement and that feedback from passenger surveys are
implemented to meet or exceed Customer Service standards;
- To manage stakeholder relationships with the labor
organizations and emergency services departments
(Unions//Police/Fire /FTA etc.) to secure the necessary support for
efficient operation of the metro;
- Ensure the continuous development of O&M teams competence,
skills and training;
- To develop, agree and manage a robust strategy and annual plans
for the contract/s to meet the contractual requirements and
business targets.
- To conduct regular reviews of plans, monitoring and taking
action to ensure business targets are met, including submitting
accurate and timely reports.
- To ensure effective financial management is in place to achieve
turnover, profit and cash targets, and to meet corporate and legal
requirements;
- To lead customer service excellence and a continuous
improvement culture;
- To develop an excellent relationship with the contract/s
customer/s, to anticipate future needs and continue to deliver
growth and margin for O&M Honolulu project; and value for money
for the customer.
- To provide leadership to the business such that employees
understand their role and are motivated to achieve their
objectives;
- To ensure that a best practice framework is in place for the
delivery of the contract(s) using processes, procedures and systems
which are aligned with those of the company.
- To reward the team, aligned to market rates, and recognize
people for delivering great service, including nominating worthy
candidates for appropriate recognition of
commendations/awards.Health, Safety and Environment
- Be aware and adhere to requirements affecting your role in
relation to: Health, Safety, Security and the Environment
- Ensure that effective Health, Safety, Security and
Environmental management is embedded into the delivery of all work
in line with established policies, systems, plans, procedures and
work instructions by following the training you have been provided
with
- Take care of your own health and safety and that of others that
may be affected by your actions (including colleagues, our
customers and communities in which we deliver services)
- Report all incidents and accidents immediately through
appropriate reporting channels and take action to isolate any
hazards and risks
- Exhibit your commitment to an excellent Health, Safety,
Security and Environmental culture among team members, peers,
subcontractors and third parties
- Look for ways to conserve energy, water and resources and
minimize the generation of waste both within the workplaceTeamwork
- Promote and deliver effective teamwork within O&M
organization and other Hitachi Rail BU's
- Ensure effective communication by email, telephone or in
person
- Share thoughts and ideas openly and take into account what
others have to say.
- Ensure appropriate handovers are in place between team members
at end of shift to ensure continuity of service and delivery.
- Ensure appropriate communication and required actions take
place between O&M and D&B and Corporate Services and other
Business UnitsOperational Delivery and Customer Service
- Ensure a culture of customer service excellence and continuous
improvement is delivered across the O&M organization;
- Submit any scheduled reports or documentation required to
supervisors and the HNL Contract Board
- Ensure that contractual and internal Key Performance Indicators
and targets are met or exceed;
- Be aware and adhere to all Hitachi Rail O&M BU and
Corporate policy and procedures; andQuality and Performance
- Be aware and adhere to requirements affecting your role in
relation to customer satisfaction and service delivery
- Ensure that quality is embedded into the delivery of all work
in line with established policies, systems, plans, procedures and
work instructions by following the training you have been provided
with
- Be aware and adhere to the Quality Policy and all related
procedures and instructions relating to your department.Financial
and Commercial
- Manage budgeting process and financial reporting;
- Ensure accurate accounts of all working hours are recorded and
verified;
- Manage payments, variations and other commercial
items.Knowledge, Skills and ExperienceKnowledge:
- Thorough understanding of all aspects of operations,
maintenance, safety and environmental related to driverless metro
operations;
- Deep understanding of the metro business environment;Skills:
- Successful completion of relevant safety courses such as IOSH
'Safety for Senior Executives' or 'Strategic Safety Management' (or
equivalent);
- A respected leader and creative thinker, able to work closely
and in partnership with both O&M BU and customer senior
management to help ensure the future development and mutual success
of both organizations;
- Excellent people leadership skills. Must be skilled in
communicating, cross cultural management, organizational culture
development and motivating staff;
- Politically incisive in communicating effectively with
government agencies, board members, media/press, contractors and
staff;
- Highly motivated and flexibility to work in a time-sensitive
environment to respond quickly and effectively to unanticipated
high workloads, events and emergencies;
- Excellent analytical reasoning ability and capable of making
decisions on complex matters;
- Ability to see problems as opportunities and to manage well
under pressure;
- Capacity to contribute to strategic business management
issues;
- Ability to influence senior management, establish and maintain
collaborative partnerships;
- Highly skilled influencer with excellent negotiation
skills;
- Detailed knowledge of Hitachi Rail Corporate Governance;
- Ability to manage a defined budget, ensuring cost efficiency
and value for money; and to forecast and prepare team budget plans
and manage the implementation of spend against agreed
objectives;
- Exposure to and interpretation of the financial management of
simple and complex organization;
- Able to demonstrate the competence in the productive use of
resources to achieve end result within stiff constraints.Experience
- Minimum of 15 years' experience within public transport with at
least 10 years' experience at an executive management level in mass
transit/rail operation and maintenance;
- Excellent financial, commercial, business development and HR
acumen to support the improvement of business performance;
- Familiarity with FTA regulations and APTA standards;
- Experience in O&M (or similar large-scale) Organization
start-up preferably in a US territory;
- Proven track record in the management of planning, operations,
maintenance, design and construction and commercial & contractual
matters;
- Demonstrated ability in leading, managing and developing
multi-cultural teams to implement large scale projects;
- Experience of managing complex, safety orientated business
organizations;
- Comprehensive appreciation of health and safety legislation and
contract requirements relating to railway operations;
- Proven ability to set, monitor and achieve business
objectives.Education:
- A Bachelor's degree or extensive proven experience in a
relevant engineering, transport planning, business administration
or related discipline.
- Master of Business Administration or equivalent is
preferred.Benefits:Hitachi Rail employees enjoy a comprehensive
benefits package including Competitive Pay, Medical, Dental and
Vision Insurance, Short & Long Term Disability, Life & Accident
Insurance, Flexible Spending Accounts, Savings Plan, and Paid
Vacation. - - We also offer a number of Work/Life Programs such as
Flextime and a variety of Training and Development opportunities.We
thank all applicants for their interest; however, only those under
consideration will be contacted. Join us atwww.Hitachi
Rail-sts.com/en/careers.It is our commitment at Hitachi Rail to
create a diverse environment and we are proud to be an equal
opportunity employer. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, gender, gender identity or expression, sexual
orientation, national origin, genetics, disability, age, or veteran
status.We would be delighted if you would be one of our
followers!Have a glance at our LinkedIn page#LI-CG1Equal
Opportunity
Employer(EOE)-Females/Minorities/ProtectedVeterans/Individuals with
DisabilitiesIf you need a reasonable accommodation to apply for a
job at Hitachi, please send the nature of request and contact
information tohrunitedstates@hitachirail.com.Queries other than
accommodation requests will not be responded to.Equal Opportunity
Employer (EOE)-Females/Minorities/Protected Veterans/Individuals
with Disabilities If you need a reasonable accommodation to apply
for a job at Hitachi, please send the nature of request and contact
information to hrunitedstates@hitachirail.com. Queries other than
accommodation requests will not be responded to.
Keywords: Hitachi Automotive Systems Americas, Inc., Honolulu , Operation & Maintenance Director, Professions , Honolulu, Hawaii
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