Business Analyst - Communications
Company: Hawaii Medical Service Association
Location: Honolulu
Posted on: January 27, 2023
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Job Description:
Job SummaryFunction as the lead analyst for Pharmacy Management
communications and notifications including but not limited to
formulary changes, legislative requirements, project implementation
and web/portal postings to internal and external entities.Minimum
Qualifications Bachelor's degree and two years of related work
experience or an equivalent combination of education and related
work experience.Strong organization and time management skills to
work on multiple projects simultaneously and meet project
deadlines.Strong oral and written communication skills with the
ability to provide information in a formal presentation setting
(e.g., demonstrated presentation skills).Proficiency in issues
identification, resolution, and program operations. Basic working
knowledge of Microsoft Excel and Outlook.Intermediate working
knowledge of Microsoft Word.Strong interpersonal skills.Duties and
Responsibilities Standard NotificationManage activities related to
communication and notification efforts.Coordinate and facilitate
deliverables and timelines to ensure notifications are sent within
required timelines.Project ImplementationServe as the subject
matter expert for Pharmacy Management with regards to
communications or notifications.Collaborate with internal and
external areas to ensure project notification needs are
met.Understand the communication needs and intent to ensure
appropriate message is relayed to internal external entitiesAssist
with the development of documents and materials for internal and
external distribution including but not limited to training
materials, impact analyses.Prepare communications project status
reports for management, other departments, partners or others as
required.Ensure compliance with internal policies, procedures and
workflows and new or revised business requirements.Coordinate and
facilitate deliverables and timelines to ensure notifications are
sent within required timelines.Information ValidationValidation of
impact analyses related to Pharmacy Management
notifications.Validation of Pharmacy Management postings to
HMSA.com PRC.Review of links to ensure information posted is
accurate and up-to-date including but not limited to formulary
documents, payment polices. Benefit Support Manage inquiries coming
to Pharmacy ManagementTriage inquiries to ensure servicing needs
identified and addressed.Coordinate problem solving associated with
inquiries.Maintain accurate records of how inquiry was addressed in
efforts to identify gaps or opportunities for improvement for
Pharmacy Management or for HMSA Monitor and evaluate accuracy of
benefit delivery system through report development and
review.Defines and maintains system functionality for drug claims
processor, including, but not limited to the drug claims
processing, such as UM edits, formulary updates and benefit design
deliveryDocument and update workflows and procedure documents. As
well as analyze business problems, current workflows and processes
to improve efficiency.Other Duties/FunctionsPerforms all other
miscellaneous responsibilities and duties as assigned or
directed.
Keywords: Hawaii Medical Service Association, Honolulu , Business Analyst - Communications, Professions , Honolulu, Hawaii
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