Service Consultant (S)

Company: Bishop & Company
Location: Honolulu
Posted on: April 16, 2025

Job Description:

Job Description Bishop & Company is seeking a Service Consultant for a financial organization in Honolulu, HI. The preferred candidate will possess customer service experience and demonstrate a high level of professionalism in phone-based interactions with customers.Job Duties: Assist customers with a specific product line (i.e. Deposit accounts, Credit Card accounts). They will be trained in the following areas: basic product knowledge anticipate call types for the products theyre supporting process/procedures for handling requests system navigation to look up account information and/or procedures Assist with Core conversion related inquiries (i.e. before and after conversion product info) Complete all other duties as assigned The ideal candidate will have: High School Diploma or equivalent required Must be open to training Monday-Friday 8:30 am - 5:00 pm for the first 3 months of employment. Shift will be 8:30 am - 5:00 pm, including Saturday or Sunday, upon completion of training. High level of professionalism and customer-orientation, with strong verbal skills. Ability to work in a fast-paced environment where creating a positive customer experience is the #1 priority while also appropriately handling confidential customer information. 1-2 years customer service experience or comparable work experience in a retail, sales or financial environment Additional Information: Job Type: Temp- Hire Opportunity Pay: $20/hr Location: Honolulu, HI 96818 Parking: Provided on site Work Schedule: 8:30 am - 5:00 pm, 7 days a week (shifts vary) Call Center hours are 7:00 am-7:00 pm, 7 days a week - shifts may vary based on business need. Agents must be available to work on weekends. Benefits: Bishop & Company offers its temporary and contract employees attractive, competitive benefits, including paid holidays, paid vacation, health insurance, and matching 401k plan for all those who qualify! Bishop & Company provides recruiting and placement services for client companies and opportunities for job seekers throughout Hawaii. We charge no fees to candidates and our client services are 100% guaranteed. Please forward resumes to: Bishop & Company Phone: 808-839-2200 Website: http://www.bishopco.net/ Location: Honolulu, HI ***No relocation, In-state applicants only. Must be available to interview immediately.***Equal Opportunity Employer Disability and VeteranRequired

Keywords: Bishop & Company, Honolulu , Service Consultant (S), Professions , Honolulu, Hawaii