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HR Service Rep

Company: Bishop & Company, Inc.
Location: Honolulu
Posted on: May 12, 2022

Job Description:

Bishop & Co. is recruiting for a HR Service Representative with a major employer in the downtown Honolulu area! Candidate must have own vehicle and be available to start ASAP!

HR Service Rep

Job Function:

  • Serves as initial point of contact, responsible for accurate and timely resolution of employee, retiree, and customer inquiries and requests that are received via phone, email, the HR portal, or other access channels. The inquiries may be related to personnel processing and records management, employee relations, employment, separation, benefits, pension, training and development, etc.
  • Uses case management tool to accurately capture, track, and follow-up on inquiries.
  • Manages and maintains employee, retiree and applicant records in HR, case management and other applicable systems.
  • Creates and reviews system transactions and records management associated with personnel changes. This includes but is not limited to new hires, transfers, promotions, terminations, retirements, time-in-job progressions, incremental pay increases, etc.
  • Assists with recruitment, selection, and placement of candidates for employment. Responsibilities include creating job postings, processing applications, maintaining applicant data for tracking and compliance reporting, coordinating and conducting pre-employment test administration, coordinating and conducting pre-employment screenings (i.e, reference checks, background checks, post-offer exams), and executing onboarding and employment processing for new employees.
  • Manages and maintains employee personnel files, benefits folders, and employment forms according to Federal and State recordkeeping requirements and retention guidelines.
  • Provides general support to division/department/company such as:
    • Assists with community relations campaigns and events.
    • Assists with corporate training and completion of benchmark surveys.
    • Prepares purchase orders, processes invoices, and corresponds with vendors.
    • Assists with dissemination of announcements, information, changes (i.e., safety alerts, splicers, benefits updates and sessions, etc.)
    • Participates in Company emergency response activities as assigned, including any activities required to prepare for such emergency response.
    • Additional duties as assigned
      Minimum Requirements:
      • Knowledge of employment laws and regulations.
      • Knowledge of human resources principles and practices.
      • Functional knowledge of personal computers and/or mainframe systems and related business software applications (e.g. spreadsheets, word processing, databases, presentation graphics, etc.).
      • Proficiency in the use of Microsoft Office
      • Basic proficiency in the use of a wide range of audio-visual equipment (e.g. voice and video conferencing equipment)
      • Strong functional knowledge of general office procedures and practices, including knowledge of the basic principles of collective bargaining agreements.
        Skills Requirements
        • Must be a self-started and work independently
        • Strong written, oral, interpersonal, and presentation skills to effectively communicate with all levels of the organization and customers, which may include dealing with sensitive or confrontational issues.
        • Strong commitment to teamwork and customer service.
        • Ability to work in a fast paced environment while maintaining accuracy and production requirements.
        • Demonstrated ability to quickly learn and apply new technologies.
        • Strong organizational and administrative skills. Must be able to assess the demands of the job, take proper action, and handle multiple priorities, projects, and programs with minimal supervision.
        • Ability to conceptualize new ideas quickly, understand and discuss relevant issues and offer value-added solutions.
        • Innovative and creative problem solving skills; ability to solve difficult problems with effective solutions; and ability to learn quickly when facing new problems.
        • Ability to handle confidential information and matters and material discreetly and professionally.
        • Ability to lift and move objects (e.g. training materials, audio/visual equipment) up to 20 pounds.
        • Ability to meet schedules and deadlines with accuracy and thoroughness.
          Experience Requirements
          • (1-3) years of Human Resources experience, preferably in benefits, recruitment, leave management, employment, training, or labor relations.
          • (1-3) years of customer service experience preferred.

            Additional Information:
            • Please note client has a COVID vaccine mandate in place
            • Duration: Temp - through May-Aug 2022 possible extension
            • Pay Rate: $23-25/hr DOE
            • Location: Downtown Honolulu, HI
            • Parking: Not provided
              • Must have own vehicle
              • Hours: Full-time, 40 hours per week, Monday - Friday, 7: 30am - 4pm
              • Benefits: Bishop & Company offers its temporary and contract employees attractive, competitive benefits, including paid holidays, paid vacation, health insurance, and matching 401k plan for all those who qualify!

                Bishop & Company provides recruiting and placement services for client companies and opportunities for job seekers throughout Hawaii. We charge no fees to candidates and our client services are 100% guaranteed.

                Please forward resumes to:

                Bishop & Company

                Phone: 808-839-2200

                Website: http://www.bishopco.net/

                Location: Honolulu, HI

                ***No relocation, In-state applicants only. Must be available to interview immediately.***

                Equal Opportunity Employer - Disability and Veteran

Keywords: Bishop & Company, Inc., Honolulu , HR Service Rep, Sales , Honolulu, Hawaii

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