Sales Solutions Product Manager

Company: HMSA
Location: Honolulu
Posted on: January 26, 2023

Job Description:

• Strategic Solutions Management
  
  

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• Direct and manage a technology solutions portfolio, ensuring products are designed and implemented to meet strategic business and market segmentation goals.
  
  
• Life-cycle management from planning to tactical activities to cross company go to market planning.
  
  
• Collaborate with internal sales team and other internal HMSA areas to develop and deploy strategies for improving customer acquisition, engagement, and retention.
  
  
• Drive and define the solution across the department including the development of go to market plans.
  
  
• Provide actionable and reasonable specifications and recommendations based on sound conclusions and alignment with relevant business information.
  
  
• Understand the target market and primary user needs for a product and contributes to the long-term product or solution vision.
  
  
• Conduct market research by working with internal teams and visits to customers and other relevant companies.
  
  
• Salesforce: strategy, training, and field support: Strategy for AMS Salesforce roadmap. Field, call center, neighborhood center implementation and field support. Collaborate with staff to understand and determine customer and staff needs
  
  
• General Technology: Collaborate to deliver strategy, roadmap, external customer technology, and internal AMS technology
  
  
• Improve AMS business processes: internal productivity and external customer experience through technology
  
  
• Represent customer/AMS to collaborate with IT, First Source, and Infinite.
  
  
  
  
  
  
• Project Management and Delivery
  
  
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  • Manage and facilitate the roadmap and prioritization process, including defining the deliverables into discrete commitments (sprint planning).
    
    
  • Leads all issue identification, reporting, tracking and resolution in a timely manner. Effectively communicate and escalate appropriate project issues to Management or project owners/stakeholders.
    
    
  • Provide work direction and leadership to project teams, including coaching, guidance, partnership, and review of individual project efforts.
    
    
  • Synthesize business requirements from multiple sources including or may include customer segments, healthcare product experts, brokers, and sales teams into requirement documents and agile project plans.
    
    
  • Define the feature sets, and business requirements from multiple sources, focusing on measures of success, and product roadmap.
    
    
  • Specify product requirements in the form of functional requirements, user stories, wireframes, and their objectives.
    
    
  • Write accurate and useful functional specifications for multiple projects simultaneously.
    
    
  • Provide leadership, coaching, training on workflows, analysis techniques and report generation to ensure deliverables are met.
    
    
    
    
    
    
  • Other Duties/Functions
    
    
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    • Performs all other miscellaneous responsibilities and duties as assigned or directed.
      
      
      
      
      
      
      
      

Keywords: HMSA, Honolulu , Sales Solutions Product Manager, Sales , Honolulu, Hawaii