Patient Service Representative- SURG Kuakini 601 (Full Time, 40, Day)
Company: Queen's Health Systems
Location: Honolulu
Posted on: May 24, 2023
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Job Description:
RESPONSIBILITIES
I. JOB SUMMARY/RESPONSIBILITIES:
Performs duties related to the scheduling and processing of
patients for medical services according to established
guidelines.
Provides financial assistance to patients in identifying resources
to cover anticipated clinic and medical center charges not covered
by health plan, insurance, or other sources.
II. TYPICAL PHYSICAL DEMANDS:
Essential: standing, walking, finger dexterity, seeing, hearing,
speaking, repetitive arm/hand motions
Frequent: reaching below shoulder level, frequent gripping of an
object.
Occasional: sitting, stooping/bending, twisting body, lifting,
pushing/pulling and carrying weight up to 20 pounds, reaching at
shoulder level.
Operates computer, printer, calculator, telephone.
III. TYPICAL WORKING CONDITIONS:
Not substantially subjected to adverse environmental
conditions.
IV. MINIMUM QUALIFICATIONS:
A. EDUCATION/CERTIFICATION AND LICENSURE:
High school diploma or equivalent.
B. EXPERIENCE:
One (1) year customer service experience or clerical experience in
a healthcare related setting.
Prior experience demonstrating ability to operate office equipment
such as computer, copier, facsimile, and telephone.
Experience to demonstrate:
o Ability to communicate effectively in English, both verbally and
in writing.
o Ability to keep accurate records and do mathematical
calculations.
o Knowledge and familiarity with computer applications and
automated systems.
o Knowledge of ICD-10 & CPT coding and medical terminology
preferred.
Prior experience with computerized scheduling systems
preferred.
Equal Opportunity Employer/Disability/Vet
Keywords: Queen's Health Systems, Honolulu , Patient Service Representative- SURG Kuakini 601 (Full Time, 40, Day), Sales , Honolulu, Hawaii
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