REGIONAL DIRECTOR OF SALES
Company: Springboard Hospitality Honolulu Corporate Office
Location: Ewa Beach
Posted on: September 11, 2023
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Job Description:
Job Details
Job Location: Springboard Hospitality Honolulu - Honolulu, HI
Salary Range: Undisclosed
Description
About our company:
Springboard Hospitality is a premier third-party hotel management
company with a 30+ year history transforming lifestyle hotels, from
the islands of Hawaii to the tip of Florida.
Springboard team members are a diverse mix of independent
innovators, savvy storytellers, adventure-seekers, tech
entrepreneurs, free-thinkers and community leaders making waves
across one of the most diverse portfolios in the industry.
At every level, the Springboard team is dedicated to going Above &
Beyond to deliver hotels that transform people, properties &
communities. From memorable moments at the front desk, to
thoughtful room touches, to inspired onsite programming, the
Springboard team is committed to empowering the traveler's
journeyinviting them to experience the frequency of each hotel's
locale, pushing authentic human connection, exploration, and
discovery, while also driving revenue.
Springboard values intentional culture, and whole-heartedly
believes in nurturing, training, and empowering the careers of the
hospitality leaders of today and tomorrow, encouraging them to
travel and explore, through Springboard's award-winning portfolio.
From work life balance to career development, Springboard values
and invests in the greater team, reflected in zero corporate
turnover during the pandemic, well positioned for continued growth
through the future.
https://www.springboardhospitality.com/
Primary mission:
As the Regional Director of Sales in our Hawaiian Islands region,
you will be responsible to plan, manage and control the Group
Sales' and Catering Sales', if applicable operations to achieve
customer satisfaction and meet/exceed sales, revenue and profit
objectives. Position is responsible for short and long term
planning and day-to-day operations of the group and catering if
applicable sales division. Assists General Manager in preparation
of the marketing, advertising, sales plans, programs and annual
budget; manages within approved plans and budgets. Responsible for
the daily operations, training, and directing of the sales
staff.
SCOPE OF WORK + TEAM
- Reports to the Corporate Director of Sales
- Supports special events team
- Part of the special events team and catering
RESPONSIBILITIES
- Solicit, negotiate and book new and repeat business through
various efforts (outside sales calls, telemarketing, mailings,
referrals, property tours, networking, etc.); maximize room revenue
and catering revenue to meet/exceed goals.
- Manage Group and Catering Sales to attract, retain and motivate
employees; hire, train, develop, empower, coach and counsel,
conduct performance and salary reviews, resolve problems, provide
open communication vehicles, discipline and terminate, as
appropriate.
- Recommend, assist in developing, implementing, monitoring, and
controlling the group and catering sales annual budget and
marketing plan, analyze competition, market trends and customer
needs and comments; prepare and review forecasts, period and
month-end reports and various sales and rate reports to continually
assess the group and catering's productivity against the budget,
plan and market place.
- Implement company programs (OLS/Franchiser) and direct the
operations in a manner consistent with OLS's policies and
procedures to meet/exceed budgeted room night, average rate and
revenue goals while ensuring quality customer service.
- Develop and continually enhance relationships with key corporate,
business and travel industry accounts, community organizations and
professional associations to maintain high visibility and increase
our market share.
- Possesses upto-date knowledge in the marketing and sales
profession, as well as the industry; is regarded as an expert
and/or proficient in the technical/functional area and
understanding systems.
- Experience developing effective product responses, delivery
systems and methods for measuring and evaluating direct sales and
marketing results.
- Thorough knowledge of online distribution channels within both
leisure and group segments.
- Strong understanding of customer relationship principles and
experience implementing operational CRM across company
disciplines.
- Act as liaison with other departments in the hotel via weekly
meetings to provide information in a timely manner and ensure group
and catering needs are carried out as contracted.
- Train all members of the hotel staff on how to recognize and
capitalize on all sales opportunities to increase hotel occupancy
and revenue.
- Manage employee relations in order to attract, retain and
motivate direct reports; hire, train, develop, empower, coach and
counsel, conduct performance and salary reviews, resolve problems,
provide open communications, discipline and terminate, as
appropriate .
Keywords: Springboard Hospitality Honolulu Corporate Office, Honolulu , REGIONAL DIRECTOR OF SALES, Sales , Ewa Beach, Hawaii
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