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Sales Executive Action Line (Japanese Speaking)

Company: Hilton Grand Vacations (HGV)
Location: Honolulu
Posted on: January 15, 2019

Job Description:

Job DescriptionA Sales
Executive Action Line (Japanese Speaking) with Hilton Grand Vacations is
responsible for welcoming primarily Japanese clients and presenting luxury
Hilton Grand Vacations ownership products to potential buyers while maintaining
effective communication with clients and provide follow up to ensure customer
satisfaction.




What will I be doing?



As a Sales
Executive Action Line (Japanese Speaking) you would be responsible for
executing your position's responsibilities in alignment with our Spirit of
Service culture and driving company success through performing the following
tasks to the highest standards:






Welcomes primarily Japanese
clients and presents luxury Hilton Grand Vacations ownership products to
potential buyers





Maintains effective
communication with clients and provide follow up to ensure customer
satisfaction





Liaises with Quality Assurance
Managers to resolve guest related issues as they arise
Attends all sales training and
sales meetings for key information on Hilton Grand Vacations products and
related updates





Utilizes selling concepts
prompted at Hilton Grand Vacations as well as various forms of
communication (ie: email, telephone and written correspondence) to
interface with guest owners





Has the ability to generate
referral leads with each new customer





Promotes a positive work
environment





Adheres to Hilton Grand
Vacations core values and policies





Works well in a team
environment while maintaining a professional and personal image that
upholds the Hilton Grand Vacations standards of integrity, quality and
service to customers

QualificationsWhat are we looking for?





Hilton
Grand Vacations is a leader in the vacation ownership industry, operating with
an unwavering commitment to innovation, quality, and continued growth. At the
core of our company's success are our Team Members. To fulfill this role
successfully, you must possess the following minimum qualifications and
experience.






Must be able to provide proof
of eligibility to work in the United States, visa sponsorship not
available for this position





Valid Hawaii Real Estate
License or the ability to obtain a Hawaii Real Estate License within the
first 45 days of employment





Minimum of one year of customer
service experience





Minimum one year of proven
sales experience





Ability to adapt to changes in
a fast paced environment





Ability to resolve complex
customer service issues





Ability to work a flexible
schedule including nights, weekends and holidays





Fluency in Japanese language
(speak, read, write)





Intermediate English
language ability (speak, read, write)





High school diploma or
equivalent






It would
be advantageous in this position for you to demonstrate the following
capabilities and distinctions:






2+ years of proven ability to
negotiate high end sales and effectively close sales





2+ years of customer service
experience





Current Hawaii Real Estate
license holder





Previous timeshare experience








What will it be like to be a Team Member with Hilton
Grand Vacations?





There's
something truly unique about Hilton Grand Vacations. The foundation of our
culture has been about creating memorable experiences and making a positive
impact within our industry and the communities in which we live and work. Our
Team Members are the driving force behind these efforts. It is their talent,
passion, and commitment to our brand that has fueled the success of Hilton
Grand Vacations.





Hilton
Grand Vacations develops, markets, and operates a system of brand-name,
high-quality vacation ownership resorts in highly desirable vacation
destinations. Our company also manages and operates two innovative club
membership programs: Hilton Grand Vacations Grand Vacations Club-- and The
Hilton Club--, providing exclusive exchange, leisure travel, and reservation
services for more than 250,000 Club Members





Hilton Grand Vacations Inc. (NYSE:HGV) is recognized as a
leading global timeshare company. With headquarters in Orlando, Fla., Hilton
Grand Vacations develops, markets and operates a system of brand-name,
high-quality vacation ownership resorts in select vacation destinations. The
Company also manages and operates two innovative club membership programs:
Hilton Grand Vacations Club-- and The Hilton Club--, providing exclusive
exchange, leisure travel and reservation services for more than 285,000 Club Members.
For more information, visit and .





EOE/AA/Disabled/Veterans

Keywords: Hilton Grand Vacations (HGV), Honolulu , Sales Executive Action Line (Japanese Speaking), Sales , Honolulu, Hawaii

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