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District Manager

Company: Jack In The Box
Location: Kapolei
Posted on: January 23, 2023

Job Description:

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc. will be your employer if you are hired. The independent franchisee is responsible for all employment-related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing, and scheduling.


Position Summary: Set the example by being a hands-on leader of day-to-day activities and operations of the restaurants. Create an atmosphere of motivation. Ensure that the restaurants are being properly run according to Jack In The Box standards, policies & procedures. Engender excitement, enthusiasm, always have a positive mental attitude and commitment to company objectives. Ensure consistently delicious food; provide friendly service to every customer, keep the restaurants clean, and ensure employee/guest safety and security. A passion for change and constant improvement. Ensure positive employee/customer relationships, successful implementation of Jackiana initiatives, achieve financial sales and profitability plans, and ensure proper administrative activities are followed.

Key Duties/Responsibilities:

Customer Service. Is passionate about consistently setting the customer service example by maintaining visibility and interacting with guests.

Recruiting, Interviewing and Selecting. Ensures appropriate Management and Team Member staffing levels for proper scheduling, operations efficiency, and training and development of employees. Identifies and develops internal candidates for management positions, and fosters development for promotion to the next level for all employees. Visits competitors and recruits good workers. Teaches Managers how to interview and select. When in the restaurants, reviews applications and sets expectations for hiring using the appropriate Jackiana and Jack in the Box forms, sits in on interviews.

People Development. Displays a strong commitment to the restaurants by helping to create an environment that is friendly, fun, clean and safe. Treats all employees with care and respect. Interacts effectively with diverse groups of people and does not have or display any biases. Motivates and inspires employees to achieve high performance while adhering to Company procedures. Values effective job performance and ensures all restaurant teams receive recognition and expressions of gratitude. Actively listens and communicates timely, clearly, and accurately. Ensures that progressive discipline forms are being used by all Restaurant Managers to correct unacceptable behavior. Performs annual employee performance reviews, alongside the Restaurant Managers.

Training. Ensures systems for training employees on workstations are fully implemented and adhered to. Develops and maintains a first-rate Training Restaurant, with a Training Manager and an Assistant Manager who can perform all of the Manager duties. Takes an active role in following up on RM & AMTrainees.

Leadership. Makes decisions based on experience, policy and procedures and exercises discretion and independent judgment to keep the Jack in the Box brand in good standing with the community.

Hands-On Operator. Spends 4 days per week working lunch and dinner in restaurants including Fridays, Saturdays, and Sundays. Works one late night shift per period 6pm - 3am. Works side by side with Manager, coaching, observing hospitality and the quality of food & drinks. Teaches and coaches everyone. Ensures the timeliness, quality, and accuracy of all orders; conveys a sense of urgency.

Clean Restaurants & Working Equipment. Maintains restaurant cleanliness inside and outside by ensuring Mangers are following JIB cleaning and maintenance procedures. Maintains all equipment and facilities in top working order by inspecting facilities weekly and working with Jackiana Management to ensure any deficiencies or issues are prioritized and addressed quickly. Notifies Jackiana immediately of urgent facility needs.

Sales & Profit. Responsible for building restaurant sales and profit. Utilizes management information tools to analyze restaurant operational and financial performance. Identifies trends and implements action plans for improvement. Has established sales and profitability budgets for all restaurants and meets or beats the budgets. Create plans to grow sales and lower food and labor costs.


  • High School Diploma/Equivalency. College graduate preferred.
  • Minimum of 1 year as a JIB Manager or similar restaurant experience.
  • Ability to supervise others, including setting the example for all job functions.
  • Excellent interpersonal skills.
  • A self-starter who takes initiative and willingly accepts responsibility.
  • Knowledge of how to recruit, interview and select management candidates.
  • Knowledge of financial management and proven financial success.
  • Good organization and planning skills.
  • Must have own vehicle (automobile or truck), valid drivers license, proof of valid insurance.
  • Demonstrates integrity and ethical behavior.
  • Must be able to work a minimum of 45 hours per week depending upon the needs of the business.
  • Must be available to work any day, and anytime, especially on the busiest days including weekends and holidays.

Keywords: Jack In The Box, Honolulu , District Manager, Executive , Kapolei, Hawaii

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