District Manager
Company: Jack In The Box
Location: Kapolei
Posted on: January 23, 2023
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Job Description:
This job posting is for a position in a restaurant owned and
operated by an independent franchisee, not Jack in the Box Inc.
This means the independent franchisee, and not Jack in the Box Inc.
will be your employer if you are hired. The independent franchisee
is responsible for all employment-related matters in the restaurant
including, among other things, setting any requirements for this
job and all decisions concerning hiring, firing, discipline, wages,
supervision, staffing, and scheduling.
POSITION DESCRIPTION: District Manager
Position Summary: Set the example by being a hands-on leader of
day-to-day activities and operations of the restaurants. Create an
atmosphere of motivation. Ensure that the restaurants are being
properly run according to Jack In The Box standards, policies &
procedures. Engender excitement, enthusiasm, always have a positive
mental attitude and commitment to company objectives. Ensure
consistently delicious food; provide friendly service to every
customer, keep the restaurants clean, and ensure employee/guest
safety and security. A passion for change and constant improvement.
Ensure positive employee/customer relationships, successful
implementation of Jackiana initiatives, achieve financial sales and
profitability plans, and ensure proper administrative activities
are followed.
Key Duties/Responsibilities:
Customer Service. Is passionate about consistently setting the
customer service example by maintaining visibility and interacting
with guests.
Recruiting, Interviewing and Selecting. Ensures appropriate
Management and Team Member staffing levels for proper scheduling,
operations efficiency, and training and development of employees.
Identifies and develops internal candidates for management
positions, and fosters development for promotion to the next level
for all employees. Visits competitors and recruits good workers.
Teaches Managers how to interview and select. When in the
restaurants, reviews applications and sets expectations for hiring
using the appropriate Jackiana and Jack in the Box forms, sits in
on interviews.
People Development. Displays a strong commitment to the restaurants
by helping to create an environment that is friendly, fun, clean
and safe. Treats all employees with care and respect. Interacts
effectively with diverse groups of people and does not have or
display any biases. Motivates and inspires employees to achieve
high performance while adhering to Company procedures. Values
effective job performance and ensures all restaurant teams receive
recognition and expressions of gratitude. Actively listens and
communicates timely, clearly, and accurately. Ensures that
progressive discipline forms are being used by all Restaurant
Managers to correct unacceptable behavior. Performs annual employee
performance reviews, alongside the Restaurant Managers.
Training. Ensures systems for training employees on workstations
are fully implemented and adhered to. Develops and maintains a
first-rate Training Restaurant, with a Training Manager and an
Assistant Manager who can perform all of the Manager duties. Takes
an active role in following up on RM & AMTrainees.
Leadership. Makes decisions based on experience, policy and
procedures and exercises discretion and independent judgment to
keep the Jack in the Box brand in good standing with the
community.
Hands-On Operator. Spends 4 days per week working lunch and dinner
in restaurants including Fridays, Saturdays, and Sundays. Works one
late night shift per period 6pm - 3am. Works side by side with
Manager, coaching, observing hospitality and the quality of food &
drinks. Teaches and coaches everyone. Ensures the timeliness,
quality, and accuracy of all orders; conveys a sense of
urgency.
Clean Restaurants & Working Equipment. Maintains restaurant
cleanliness inside and outside by ensuring Mangers are following
JIB cleaning and maintenance procedures. Maintains all equipment
and facilities in top working order by inspecting facilities weekly
and working with Jackiana Management to ensure any deficiencies or
issues are prioritized and addressed quickly. Notifies Jackiana
immediately of urgent facility needs.
Sales & Profit. Responsible for building restaurant sales and
profit. Utilizes management information tools to analyze restaurant
operational and financial performance. Identifies trends and
implements action plans for improvement. Has established sales and
profitability budgets for all restaurants and meets or beats the
budgets. Create plans to grow sales and lower food and labor
costs.
Qualifications:
Keywords: Jack In The Box, Honolulu , District Manager, Executive , Kapolei, Hawaii
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here to apply!
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