Certified Pharmacy Technician
Company: Walgreens
Location: Honolulu
Posted on: May 28, 2023
|
|
Job Description:
In accordance with state and federal regulations, assists the
pharmacist, under direct supervision, in the practice of pharmacy.
Assists the pharmacist in the performance of other Pharmacy
Department duties in accordance with Company policies and
procedures.Responsible for using pharmacy systems to obtain patient
and drug information and process prescriptions. If PTCB certified,
assists with and coaches pharmacy technicians in the operation of
pharmacy systems and cashiers in the operation of the pharmacy cash
registers.Models and delivers a distinctive and delightful customer
experience.Customer ExperienceEngages customers and patients by
greeting them and offering assistance with products and services.
Resolves customer issues and answers questions to ensure a positive
customer experience.Models and shares customer service best
practices with all team members to deliver a distinctive and
delightful customer experience, including interpersonal habits
(e.g., greeting, eye contact, courtesy, etc.) and Walgreens service
traits (e.g., offering help proactively, identifying needs,
servicing until satisfied, etc.).Develops strong relationships with
most valuable customers.OperationsUnder the supervision by the
pharmacist, assist in the practice of pharmacy, in accordance with
state, federal, and company policy. Reviews and complies with the
Walgreen Co. Pharmacy Code of Conduct.Performs duties as assigned
by Pharmacy Manager, Staff Pharmacist and Store Manager including
utilizing pharmacy systems to enter patient and drug information,
ensuring information is entered correctly, filling prescriptions by
retrieving, counting and pouring pharmaceutical drugs, verifying
medicine is correct, and checking for possible interactions.
Assists pharmacists in scheduling and maintaining work
flow.Reports, immediately, prescription errors to pharmacist on
duty and adheres to Company policies and procedures in relation to
pharmacy errors and the Quality Improvement Program.Strictly
adheres to the Walgreen Co. policy regarding Good Faith Dispensing
during all applicable prescription dispensing
activities.Responsible and accountable for registering all related
sales on assigned cash register, collects and handles cash as
required. Takes customer to OTC aisle when possible to assist in
locating products.Handles telephone calls that do not require
personal attention of the pharmacist, including those to
physicians.Processes (corrects and resubmits) manual claims for
third party program prescription services in a timely and efficient
manner, and performs other clerical duties, as assigned by the
Pharmacy Manager.Assists and supports Pharmacy Department on
inventory management activities, such as, ordering, unpacking,
checking and storing shipment of pharmaceuticals. Maintains
knowledge of Company asset protection techniques, and files claims
for warehouse overages (merchandise received, but not billed),
shortages (merchandise billed, but not received), order errors or
damaged goods involving Rx drugs.May assist pharmacist in
administering clinical services including the collection and proper
labeling of blood/urine samples from patients and other clinical
services as required; assists pharmacy staff in coordination of
clinical services, Walgreens healthcare clinics and external
providers.Assists Pharmacy Manager and Staff Pharmacist in
developing and maintaining good relationships with the local
medical community, including physicians, nurses, and other health
care providers, by medical provider detailing and outreach to
health groups, retirement homes, nursing homes, and other forums
for enhancing growth opportunities.Assists with exterior and
interior maintenance by ensuring the Pharmacy Department is stocked
with adequate supplies, clean, neat and orderly in condition and
plies with all company policies and procedures; maintains
respectful relationships with pletes special assignments and other
tasks as assigned.Training & Personal DevelopmentEarns and
maintains PTCB certification through the designated PTCB training
program and/or state required certification/registration.
Otherwise, earns PTCB certification as condition of promotion to
senior technician.Attends training and completes PPLs requested by
Manager and acquires continuing education credits. Maintains
knowledge and skill in healthcare and pharmacy, including latest
news and developments.
Keywords: Walgreens, Honolulu , Certified Pharmacy Technician, Hospitality & Tourism , Honolulu, Hawaii
Click
here to apply!
|