Store Manager - Ala Moana Center
Company: Bloomingdale's Inc.
Location: Honolulu
Posted on: May 8, 2025
Job Description:
Be part of an amazing storyMacy's is more than just a store.
We're a story. One that's captured the hearts and minds of America
for more than 160 years. A story about innovations and
traditions---about inspiring stores and irresistible
products---about the excitement of the Macy's 4th of July
Fireworks, and the wonder of the Thanksgiving Day Parade. We've
been part of memorable moments and milestones for countless
customers and colleagues. Those stories are part of what makes this
such a special place to work.Job OverviewThe Store Manager leads
sales and customer service efforts at Macy's. They oversee all
aspects of store operations including selling/service,
merchandising, sales promotion, store maintenance, expense
management, shortage prevention, and sales support functions.
Through training, coaching, and development, they cultivate growth
among their team. Additional duties are performed as assigned.What
You Will DoSales
- Drive sales by fostering a customer-centric selling
culture
- Develop the team through coaching, follow-up, and
recognition
- Ensure adherence to weekly business review amongst leadership
team; support action plans to address deficiencies
- Identify business-driving opportunities
- Ensure consistent execution of merchandise presentation, sales
events, sizing, pricing, and signing standards
- Actively manage hours by ensuring strong attendance and weekend
hours utilization
- Coach the leadership team to achieve Colleague Star Reward
goals by emphasizing program benefits
- Provide leadership in delivering all Company initiatives;
clearly communicate objectives and priorities to the team
- Establish a high level of awareness and effectiveness in
shortage prevention; ensure compliance with all policies and
proceduresCustomer
- Coach Professional and Hourly Colleagues to consistently
deliver selling behaviors that enhance customer experience
- Mentor Sales & Customer Service Managers to actively coach
Colleagues using weekly Sales Reports and engage with Colleagues
through formal and informal observations focused on selling
behaviors
- Review and utilize all reports and Colleague observations to
provide constructive feedback to leaders and identify areas for
improvement
- Celebrate and recognize successful selling behaviors; coach the
store team to continuously improve sales performance
- Ensure active supervision presence throughout the store
- Maintain high standards of customer readiness; ensure a clean,
organized, and easy-to-shop store environmentPeople
- Recruit a qualified team of sales-focused leaders and build a
talent pipeline for future advancements and promotions
- Ensure timely completion of required training and leadership
engagement with new hires
- Promote a culture of recognition by executing Macy's
recognition programs and energizing, engaging storewide
rallies
- Actively fill open positions, prioritizing internal colleagues
for Customer Experience, Commission, and Specialized Selling
areas
- Hold leadership team accountable for consistent coaching
- Conduct ongoing talent analysis of colleagues and establish
career progression plans for key positions to retain top talent and
reduce turnover
- Use talent strategies and tools for colleague talent
development, promotion, and advancement
- Interview, hire, train, coach, develop, coordinate, evaluate,
and discipline colleagues
- Manage the team to meet or exceed performance and behavioral
expectations
- Address complaints and resolve problems with colleagues
- Lead the team in supporting local community initiatives,
contributing to stronger, healthier places to live and work
- Maintain regular, dependable attendance and punctuality
- Foster an environment of acceptance and respect that
strengthens relationships, and ensures authentic connections with
colleagues, customers, and communities
- In addition to the essential duties mentioned above, other
duties may be assignedSkills You Will NeedTeam Development: The
ability to see the potential in others and seeking to unleash it,
helping colleagues reach their goals and perform to the best of
their abilityDrive for Results: Understanding of the importance of
meeting or exceeding established targets and ability to drive
critical activities to completionStrategic Impact:Knowledge of how
to visualize, plan and lead the execution of critical strategies
for the success of the organizationCollaboration:Understanding the
importance of inter-team collaboration in breaking down silos and
achieving business results; ability to lead employees from various
functions to communicate, coordinate work across divisions, and
collaborate in solving problems as one team.Team Alignment:Ability
to motivate and empower colleagues and teams to work together
toward the same visionPrioritization: Assessing the relative
importance of activities and assignments, making adjustments as
necessary to effectively manage workloads and ensure goals are
achievedWho You Are
- Candidates with a High School diploma or equivalent work
experience in a related field are encouraged to apply
- 5+ years of direct experience
- This position requires heavy lifting, constant moving,
standing, and reaching with arms and hands.
- Involves standing for at least two consecutive hours, lifting
at least 30 lbs. stooping, kneeling, crouching, and climbing
ladders
- May involve reaching above eye level
- Requires close vision, color vision, depth perception, and
focus adjustment
- Able to work a flexible schedule, including days, evenings,
weekends, and holidays, based on department and company needsWhat
We Can Offer YouJoin a team where work is as rewarding as it is
fun! We offer a dynamic, inclusive environment with competitive pay
and benefits. Enjoy comprehensive health and wellness coverage and
a 401(k) match to invest in your future. Prioritize your well-being
with paid time off and eight paid holidays. Grow your career with
continuous learning and leadership development. Plus, build
community by joining one of our Colleague Resource Groups and make
a difference through our volunteer opportunities.Some additional
benefits we offer include:
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and
legal/financial advice
- Tuition reimbursementAccess the full menu of benefits
offerings.About UsThis is a great time to join Macy's! Whether
you're helping a customer find the perfect gift, streamlining
operations in one of our distribution centers, enhancing our online
shopping experience, buying in-style and on-trend merchandise to
outfit our customers, or designing a balloon for the Thanksgiving
Day Parade, we offer unique opportunities to be part of some of the
most memorable moments in people's lives.Join us and help write the
next chapter in our story - apply today!This job description is not
all-inclusive. Macy's, Inc. reserves the right to amend this job
description at any time. Macy's, Inc. is an Equal Opportunity
Employer, committed to a diverse and inclusive work
environment.STORES00
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Keywords: Bloomingdale's Inc., Honolulu , Store Manager - Ala Moana Center, Hospitality & Tourism , Honolulu, Hawaii
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