Flight Attendant - Japanese Language Qualified
Company: Hawaiian Airlines, Inc.
Location: Honolulu
Posted on: May 5, 2025
Job Description:
At Hawaiian Airlines, we are all about welcoming our guests with
Hawaiian hospitality and aloha, and taking care of our people, our
home, and the communities we serve. Join our 'ohana -and be a part
of an exciting team of professionals dedicated to serving our
-kama'--ina -and introducing our islands to the world! Aloha and
mahalo for your interest in the Flight Attendant - Japanese
Language Qualified position with Hawaiian Airlines! We will have a
recruitment event taking place in Honolulu, Hawaii. If selected for
interviews, exact dates and times will be communicated. - Interview
Schedule Candidates applying to the Flight Attendant position may
be considered for the interview process below. The interview
process consists of the following:
- Pre-recorded Video Interview
- Virtual Panel Interview
- In-Person Group Interview (Honolulu, HI)
- In-Person Final Interview/Language Testing (Honolulu, HI)
Position Summary The primary function of Hawaiian flight attendants
is to ensure the safety of our guests while aboard Company
aircraft, by being physically and psychologically capable of
performing safety procedures and assisting guests in the event of
an emergency. Flight Attendants work in a fast-paced environment;
they must be able to handle emergency situations and effectively
deal with all types of personalities in an attentive and pleasant
manner. Secondarily, flight attendants provide our guests with a
consistent and prescribed level of customer service in the aircraft
cabin during flight, which includes providing food and beverage
service, while providing an unsurpassed Aloha experience. Key
Responsibilities
- Attend preflight briefings concerning weather, altitudes,
routes, emergency procedures, crew coordination, lengths of
flights, food and beverage services offered, and numbers of
guests
- Pleasantly greet and direct guests to their assigned seats and
answer flight related questions
- Assist guests with stowing carry-on luggage in overhead
compartments or underneath cabin seats
- Demonstrate use of safety equipment (e.g., seat belts, oxygen
masks, and life jackets) and emergency procedures prior to
take-off
- Walk aisles of planes to check for guest observation of safety
regulations, enforce and advise guests of safety infractions and
effectively diffuse and resolve difficult guest's situations
- Direct and assist guests in emergency procedures, such as
evacuating a plane following an emergency landing
- Provide food and beverage service consistently and as
prescribed by procedure
- Collect and reconcile payments for various onboard products
such as; alcoholic beverages, meals, duty free sales, etc.
- Administer first aid, if necessary
- Make written and verbal reports of emergency/safety incidents
occurring during flight
- Prepare guests and aircraft for landing, following
procedures
- Satisfactorily complete annual FAA-approved re-certification
provided by Hawaiian Airlines
- Ability to obtain and maintain an AOA Badge
- Possess the ability to learn and maintain current knowledge and
competency of emergency procedures in accordance with Hawaiian and
FAA's Regulations
- Able to be present to work alternative schedules, including
evenings, weekends and holidays
- Ability to effectively and professionally interact with others
(colleagues and guests)
- Able to work effectively with other colleagues to deliver a
never-ending aloha experience by providing prompt and pleasant
responses to guest inquiries, requests and complaints while aboard
the flight
- The ability to tell when something is wrong or is likely to go
wrong, recognizing there is a problem and escalating the
concern
- Able to work in climates and locations across the globe and
work variable shifts
- Able to fly at high altitude
- Able to meet physical demands of the job
- Assist ill or incapacitated passengers and fellow crew
members
- Evacuate the aircraft in heavy, dense smoke during a cabin
fire
- Handle and operate oxygen bottles and fire extinguishers
- Remove and lift emergency cabin windows (weighing up to 60
pounds)
- Jump down the emergency slide from height of approximately 24.5
feet All of the job duties, including the emergency duties,
outlined above are essential functions of the flight attendant job.
Minimum Requirements
- Must be 21 years old at the time of application
- High school diploma, or GED equivalent
- Present a professional image. May not have visible body art
(including tattoos), facial, multiple or upper ear piercing, gauge
piercings, or extreme hair color or style while in the Flight
Attendant Uniform and while in any physical position in public
areas
- Demonstrate strong customer service skills and ability to
effectively diffuse and resolve difficult customer situations
- Able to read, write, and speak English proficiently
- Must be able to proficiently speak advanced/business level
Japanese and read Romaji or Kanji
- Successfully complete an FAA-approved, unpaid eight-week
intensive training program provided by Hawaiian Airlines
- Able to relocate within the state of Hawaii or the continental
U.S.
- Able to be present to work alternative schedules, including
evenings, weekends and holidays
- Ability to reach 82 inches vertically.
- Ability to sit in a cabin crew jump seat with seatbelt and
shoulder harness fastened.
- Ability to complete pre-employment requirements: Drug Test,
tuberculosis (TB) and background check.
- Must be legally authorized to work in the United States
- Must be in possession of a valid passport and be able to secure
applicable visas for travel to countries served by Hawaiian
Airlines
- Must possess the legal right to travel from all countries
served by Hawaiian Airlines
- Travel documents must remain valid throughout all phases of
training and employment
- Flight Attendants work in an environment subject to varying
climatic conditions, variable positive and negative gravitational
loads induced by turbulence, and varying levels of cabin
pressurization. In addition, flight attendants are required to
stand for up to four to seventeen hours, during which time
stooping, twisting, and pulling and pushing cabin equipment may be
necessary
- Current Employees must be in good standing with the company
**Hawaiian Airlines is regulated by the Department of
Transportation (DOT - regulation, 49 CFR part 40) and all
applicants are advised that post-offer and/or pre-employment drug
testing will be conducted to determine the presence of Marijuana,
Cocaine, Opioids, PCP (Phencyclidine), and Amphetamine prior to any
offer of employment or transfer into a safety-sensitive position.
Failure to submit to testing or positive indications of drug use
will render the applicant ineligible for employment with Hawaiian
Airlines and any employment offer will be withdrawn. *** -In
addition to routine employment eligibility verification, U.S.-based
airlines must gather information to validate country of citizenship
and country of birth. Upon hire, you must provide documentation
proving your current country citizenship and birthplace. ****Must
be legally authorized to work in the United States, for any
employer, without sponsorship. -Hawaiian Airlines will not sponsor
applicants for nonimmigrant or immigrant employment visas or status
for this position. Preferred Qualifications
- Two years of direct customer experience in the hospitality or
airline industry, OR four years of customer contact and customer
service issue resolution with the general public in industries such
as retail, education, health care, and/or professional
services.
- College education or degree - - About Hawaiian Airlines Now in
its 95th year of continuous service, Hawaiian is Hawai--i's largest
and longest-serving airline. Hawaiian offers approximately 150
daily flights within the Hawaiian Islands, and nonstop flights
between Hawai--i and 16 U.S. gateway cities,as well as service
connecting Honolulu and American Samoa, Australia, Cook Islands,
Japan, New Zealand, South Korea and Tahiti. Consumer surveys by
Condé Nast Traveler and TripAdvisor have placed Hawaiian among the
top of all domestic airlines serving Hawai--i. The carrier was
named Hawai--i's best employer by Forbes in 2024 and has topped
Travel + Leisure's World's Best list as the No. 1 U.S. airline for
the past two years. Hawaiian has also led all U.S. carriers in
on-time performance for 18 consecutive years (2004-2021) as
reported by the U.S. Department of Transportation. The airline is
committed to connecting people with aloha by offering complimentary
meals for all guests on transpacific routes and the convenience of
no change fees on Main Cabin and Premium Cabin seats. HawaiianMiles
members also enjoy flexibility with miles that never expire. As
Hawai'i's hometown airline, Hawaiian encourages guests to Travel
Pono and experience the islands safely and respectfully. Hawaiian
Airlines, Inc. is a subsidiary of Alaska Air Group. (NYSE: ALK).
Additional information is available at HawaiianAirlines.com .
Follow Hawaiian's Twitter updates (@HawaiianAir ), become a fan on
Facebook ( Hawaiian Airlines ), and follow us on Instagram (
hawaiianairlines ). For career postings and updates, follow
Hawaiian's LinkedIn page. For media inquiries, please visit
Hawaiian Airlines' online newsroom . - - Equal Opportunity
Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights
pursuant to federal employment laws.
For further information, please review the Know Your Rights notice
from the Department of Labor.
Keywords: Hawaiian Airlines, Inc., Honolulu , Flight Attendant - Japanese Language Qualified, Other , Honolulu, Hawaii
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