Infrastructure Support Analyst
Company: Aloha Pacific Federal Credit Union
Location: Honolulu
Posted on: May 28, 2023
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Job Description:
Job Summary: The Infrastructure Support Analyst is responsible
for providing technical assistance and support related to computer
systems, hardware, or software. Responds to queries, runs
diagnostic programs, isolates, and troubleshoots problems, and
determines and implements solution. Provides day to day operational
support for existing infrastructure services and users of those
services and supports/performs project-based work leading to the
development and deployment of new infrastructure services.
Participates and supports IT Governance requirements.
Minimum Qualifications: Requires a Bachelor's degree in Information
Technology Management, related discipline or equivalent, and two
(2) years of experience in end-user support and desktop deployment
preferred. Must have functional knowledge of network environments
and concepts such as TCP/IP, DHCP, DNS, and Active Directory.
Knowledge of Microsoft Desktop and Server technology and
infrastructure platforms including Windows desktop and server
operating systems, Microsoft 365 applications, Microsoft 365 tenant
management, and Remote Desktop Services.
Credit must be in good standing. Must be bondable pursuant to
-713.3(b) of the NCUA's Rules and Regulations.
Keywords: Aloha Pacific Federal Credit Union, Honolulu , Infrastructure Support Analyst, Professions , Honolulu, Hawaii
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