Patient Account Representative (Patient Support Center) - Multiple Openings
Company: Queen's Health Systems
Location: Ewa Beach
Posted on: June 24, 2022
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Job Description:
RESPONSIBILITIESI. JOB SUMMARY/RESPONSIBILITIES:--- Follows-up
on payment with insurance payers and patients on outstanding
accounts.--- Expedites larger dollar accounts to ensure prompt
payment. Monitors to ensure all insurance are billed in a timely
manner.--- Identifies, posts and/or audits payments to ensure QMC
has received correct/expected payment from payers in accordance
with contract terms. Process correspondence received from payers
and patients.--- Responds to patient and insurance inquiries
promptly and courteously.II. TYPICAL PHYSICAL DEMANDS:---
Essential: standing, sitting, walking, seeing, hearing, speaking,
finger dexterity, repetitive arm/hand motions and gripping of an
object.--- Operates various office equipment such as computer,
copier, facsimile, telephone, typewriter, etc.III. TYPICAL WORKING
CONDITIONS:--- Performs duties indoors.--- Some exposure to
communicable diseases and other conditions common to a hospital and
office environment.IV. MINIMUM QUALIFICATIONS:A.
EDUCATION/CERTIFICATION AND LICENSURE:--- High school diploma or
equivalent education.--- Knowledge of medical terminology.B.
EXPERIENCE:--- One (1) year recent experience as Patient Accounts
Representative, preferably in an acute care facility, demonstrating
knowledge of Medicaid, Medicare, Third Party payer requirements,
SNF/ICF, ICD-9 and DRG's. An associate's or bachelor's degree in
business administration, finance, accounting or healthcare related
field may be substituted for one (1) year experience as a patient
accounts representative.--- Experience and/or background to
demonstrate effective written and verbal communication skills in
English.--- Experience with Windows applications, such as Word,
Excel, etc., demonstrated proficiency in using mouse and
keyboard.--- Experience with computer based applications, SMS
and/or EPIC systems preferred.Equal Opportunity
Employer/Disability/Vet
Keywords: Queen's Health Systems, Honolulu , Patient Account Representative (Patient Support Center) - Multiple Openings, Other , Ewa Beach, Hawaii
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