Patient Account Representative (Patient Support Center) - Multiple Openings

Company: Queen's Health Systems
Location: Ewa Beach
Posted on: June 24, 2022

Job Description:

RESPONSIBILITIESI. JOB SUMMARY/RESPONSIBILITIES:--- Follows-up on payment with insurance payers and patients on outstanding accounts.--- Expedites larger dollar accounts to ensure prompt payment. Monitors to ensure all insurance are billed in a timely manner.--- Identifies, posts and/or audits payments to ensure QMC has received correct/expected payment from payers in accordance with contract terms. Process correspondence received from payers and patients.--- Responds to patient and insurance inquiries promptly and courteously.II. TYPICAL PHYSICAL DEMANDS:--- Essential: standing, sitting, walking, seeing, hearing, speaking, finger dexterity, repetitive arm/hand motions and gripping of an object.--- Operates various office equipment such as computer, copier, facsimile, telephone, typewriter, etc.III. TYPICAL WORKING CONDITIONS:--- Performs duties indoors.--- Some exposure to communicable diseases and other conditions common to a hospital and office environment.IV. MINIMUM QUALIFICATIONS:A. EDUCATION/CERTIFICATION AND LICENSURE:--- High school diploma or equivalent education.--- Knowledge of medical terminology.B. EXPERIENCE:--- One (1) year recent experience as Patient Accounts Representative, preferably in an acute care facility, demonstrating knowledge of Medicaid, Medicare, Third Party payer requirements, SNF/ICF, ICD-9 and DRG's. An associate's or bachelor's degree in business administration, finance, accounting or healthcare related field may be substituted for one (1) year experience as a patient accounts representative.--- Experience and/or background to demonstrate effective written and verbal communication skills in English.--- Experience with Windows applications, such as Word, Excel, etc., demonstrated proficiency in using mouse and keyboard.--- Experience with computer based applications, SMS and/or EPIC systems preferred.Equal Opportunity Employer/Disability/Vet

Keywords: Queen's Health Systems, Honolulu , Patient Account Representative (Patient Support Center) - Multiple Openings, Other , Ewa Beach, Hawaii